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Tom Wood Lexus

Indianapolis, IN

4.9
1,168 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,168 Reviews of Tom Wood Lexus

September 09, 2022

Mike McCann provided excellent customer service. Answered all my questions and was very knowledgeable. He took the time to explain and show me what was done to my car More

by Jrhodes512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCann
Report | Print
Sep 12, 2022 -

Tom Wood Lexus responded

It's great to hear that Mike provided five-star customer service! Thanks for sharing with the Tom Wood Lexus team. We appreciate your support and business. Take care!

September 08, 2022

Terrific experience at Tom Wood Lexus. Friendly people, great service, and a terrific price. Has to be the best dealership in Indiana. More

by Bpaige587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota, Katelyn Stahl
Report | Print
Sep 08, 2022 -

Tom Wood Lexus responded

It's amazing to hear that our team at Tom Wood Lexus succeeded in providing you with the high-quality service we work so hard to give during your recent visit! Thank you for the 5-stars. Until next time!

September 08, 2022

The service technician Cody Shuler was very attentive to our vehicle needs snd Gad all the right suggestions Made it very easy. Explained all in a way that made sense and allowed us to make the right deci More

by rpimentel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Shuler
Report | Print
Sep 08, 2022 -

Tom Wood Lexus responded

Thanks for sharing your appreciation! We're thrilled Cody offered informative communication that shaped a smooth experience. Many safe and happy miles from everyone at Tom Wood Lexus!

September 04, 2022

Got what I expected and what I asked for. the stafff was very friendly. Good job More

by Bullhippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl
Report | Print
Sep 06, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

September 03, 2022

We have been customers of Tom Wood Lexus for decades and they are an outstanding company! They are always willing to go the extra mile to make their customers feel appreciated. More

by Hlemen10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCann
Report | Print
Sep 06, 2022 -

Tom Wood Lexus responded

This review makes our day! Thank you for choosing Tom Wood Lexus and for sharing your kind words about our team. We look forward to welcoming you back next time!

September 02, 2022

The work was done well and quickly. I always get a great experience with Cody S More

by barry.Staldine@Gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schuler
Report | Print
Sep 06, 2022 -

Tom Wood Lexus responded

Thanks for supporting Tom Wood Lexus with your review, Barry! Cody will definitely appreciate the shout-out. Until next time!

September 01, 2022

I just got my new Lexus from there! Great customer service Mr Gamble was great and patient with me. And loved how they take time to show me all the future about the car. I felt so comf More

by Renande Pierre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gamble
Report | Print
Sep 02, 2022 -

Tom Wood Lexus responded

Renande, thank you for commending the excellent customer service of Mr. Gable and the Tom Wood Lexus team! We are thrilled that you enjoyed your buying experience and felt comfortable throughout the process. Your five stars mean the world to us all, and congrats on your new Lexus!

September 01, 2022

TWL is always friendly and professional. I am always confident in their work and in my car. More

by cindy.kiesel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Report | Print
Sep 01, 2022 -

Tom Wood Lexus responded

Cindy, thank you for your continued business and your confidence in our work! We appreciate your feedback and we look forward to welcoming you back to Tom Wood Lexus next time.

August 27, 2022

Can’t say any thing for now because i just went site seeing and oil change More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance Dept
Report | Print
Aug 30, 2022 -

Tom Wood Lexus responded

Thank you for the review. The Tom Wood Lexus team is always here to help so please let us know if there is anything else we can do for you!

August 26, 2022

Service Consultant Shanan Jackson-Willis is outstanding. For years, she always takes excellent care of me. More

by Marty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson-Willis
Report | Print
Aug 26, 2022 -

Tom Wood Lexus responded

Thank you for the great review, Marty! We are thrilled to hear that you had a successful service experience working with Shanan and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

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