Tom Wood Lexus

I came to the Lexus dealership service department due to an error message on my RX dashboard. Shanan assisted me with getting the problem fixed and kept me informed throughout the entire process. She’s very an error message on my RX dashboard. Shanan assisted me with getting the problem fixed and kept me informed throughout the entire process. She’s very passionate, polite, professional and communicates extremely well. She makes my entire experience with Lexus a great one. More

A little busy but they provide, great service. I love there texting service and hands free paying options. I love there texting service and hands free paying options. More

Excellent service,great staff. No waiting time.very clean environment to wait in.The staff is very pleasant No waiting time.very clean environment to wait in.The staff is very pleasant More

Professional, quick, thorough. They are expensive but I would not take my Lexus anywhere else for service. They are expensive but I would not take my Lexus anywhere else for service. More

The service at Tom Wood Lexus is excellent! They came to pick up my Lexus for service and I live over an hour away from the dealership. They completed the service and informed me step-by-step e They came to pick up my Lexus for service and I live over an hour away from the dealership. They completed the service and informed me step-by-step everything that my car needed and addressed all the issues. They brought my car back the next day and gave me a loaner to use while they were servicing my vehicle. I would highly recommend Tom Wood Lexus! More

Mike and his team kept me informed and my car was ready when they told me it would be ready. He was very friendly and concerned about my satisfaction with the service I received. I will definitely be back when they told me it would be ready. He was very friendly and concerned about my satisfaction with the service I received. I will definitely be back and would highly recommend this dealership! More

Great service, great tech. Sam shobe take care of my car and he was great Sam shobe take care of my car and he was great More

Mike was great and on time Car was perfect again no issues Nice and clean issues Nice and clean More

Fantastic customer service and support! A dealership that actually cares Salespeople not on commission so no pressure Superb service department ask for Cody Katelyn, Thomas, or Macken A dealership that actually cares Salespeople not on commission so no pressure Superb service department ask for Cody Katelyn, Thomas, or Mackenzie great in sales These folks truly go the extra mile to support their customers More

Wonderful service…great people…communication is great…the facility is fabulous, and you are treated well facility is fabulous, and you are treated well More