Tom Wood Lexus
Indianapolis, IN
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1,168 Reviews of Tom Wood Lexus
I have 2 Lexus vehicles. Besides the 450H suv and sc 430 being the best, I can always depend on the service. Customer service is the best! Shout out for Kevin who was o Besides the 450H suv and sc 430 being the best, I can always depend on the service. Customer service is the best! Shout out for Kevin who was on it! More
I was really impressed by how I was greeted and how the service specialist explained everything to me , I was in and out . Five stars ⭐️ from me I will be back again for sure. service specialist explained everything to me , I was in and out . Five stars ⭐️ from me I will be back again for sure. More
I appreciate the proactive approach. My experience was great. Booking appointment is very easy and the staff is very helpful by offering and providing loaner vehicle while my car is bein My experience was great. Booking appointment is very easy and the staff is very helpful by offering and providing loaner vehicle while my car is being serviced, even though it only took less than 2 hrs. More
Would be 5 stars if not for price of service. I appreciate the quality of service you provide but $900 for a routine brake job is not reasonable. I appreciate the quality of service you provide but $900 for a routine brake job is not reasonable. More
I came to the Lexus dealership service department due to an error message on my RX dashboard. Shanan assisted me with getting the problem fixed and kept me informed throughout the entire process. She’s very an error message on my RX dashboard. Shanan assisted me with getting the problem fixed and kept me informed throughout the entire process. She’s very passionate, polite, professional and communicates extremely well. She makes my entire experience with Lexus a great one. More