Tom Wood Lexus
Indianapolis, IN
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1,168 Reviews of Tom Wood Lexus
My husband & I have been satisfied customers of Tom Wood Lexus for 15 years. Excellent service, wonderful vehicles. Have owned Mercedes, BMW’s in the past. Will never own anything but Lexus. Lexus for 15 years. Excellent service, wonderful vehicles. Have owned Mercedes, BMW’s in the past. Will never own anything but Lexus. More
Very helpful and professional service advisor. Was able to find issue and also had good knowledge of my car's history and the repair was covered by Lexus itself Was able to find issue and also had good knowledge of my car's history and the repair was covered by Lexus itself More
Mike McCann was my service advisor and was attentive, explained everything well and was timely, including drop off of car, phone calls regarding status and notifications of service completion. His ser explained everything well and was timely, including drop off of car, phone calls regarding status and notifications of service completion. His service was excellent. More
The facility is cleaned. Customer service agent is friendly and professional. Service check was done in a timely manner. Thanks Customer service agent is friendly and professional. Service check was done in a timely manner. Thanks More
Excellent dealership! It is so convenient when you purchase your vehicle that they come to your home to get it for service. This is a great benefit. I highly recommend It is so convenient when you purchase your vehicle that they come to your home to get it for service. This is a great benefit. I highly recommend Tom Wood Lexus! More
James was very easy to deal with and provided excellent information throughout the process. I compared prices from all over the eastern US and theirs was the lowest; important but not the sole factor in my information throughout the process. I compared prices from all over the eastern US and theirs was the lowest; important but not the sole factor in my decision to buy here. My trade in situation was complicated and they made it as easy as it could've been. More
Shanan is the best service rep! Explains everything well, goes the extra mile for you and always has a smile and happy to help out. She’s my favorite service rep and if you ask for Explains everything well, goes the extra mile for you and always has a smile and happy to help out. She’s my favorite service rep and if you ask for her…you’ll understand what I mean. It’s a pleasure taking my cars to Tom Wood Lexus! More