Tom Wood Lexus

I was very happy with the service appointment. All items were completed on time. Shannon was very helpful. All items were completed on time. Shannon was very helpful. More

Sales associate, Michael Word, provided an excellent customer experience at Tom Wood Lexus. The dealership was comfortable and welcoming. customer experience at Tom Wood Lexus. The dealership was comfortable and welcoming. More

Staff are always friendly and accommodating. Scheduling is easy and convenient. Given the good service, would purchase my next car here. Scheduling is easy and convenient. Given the good service, would purchase my next car here. More

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Adam was very professional, informative and curious. Great to work with and talk to. Thank you Adam. Great to work with and talk to. Thank you Adam. More

I can’t say enough about this dealership! The service is awesome!! They come to my house to get my car and service it and leave me a loaner car each time. They make it so easy and convenien The service is awesome!! They come to my house to get my car and service it and leave me a loaner car each time. They make it so easy and convenient for me and I appreciate them! More

Dakota was excellent. Good communication and made things easy to understand. I will be back. Good communication and made things easy to understand. I will be back. More

Excellent Excellent Excellent Prompt response, very reliable, applied discounts and very polite. I highly recommend! reliable, applied discounts and very polite. I highly recommend! More

Excellent customer service especially from Shanon Lewis the service guest representative that exemplified excellency and professionalism throughout the time I came in for service on my NX 300 . Tom Wood is the service guest representative that exemplified excellency and professionalism throughout the time I came in for service on my NX 300 . Tom Wood is blessed to have such a well experienced customer service representative. Keep the good work Shannon! More

I scheduled for a texted routine check. I received a preliminary potential service need. But sat in waiting showroom,unconsulted or consented that an wheel alignment wqs unknowingly being I received a preliminary potential service need. But sat in waiting showroom,unconsulted or consented that an wheel alignment wqs unknowingly being executed until after-the-fact check out! I accepted as performed and car was done well but I stayed for 3 hours unknowing of this status until done! More