Tom Wood Lexus

I recently worked with Ryan Garland to purchase my Lexus at lease end. Ryan explained options and assisted with finding the best loan option to meet my needs. The appointment to complete the paperwork went at lease end. Ryan explained options and assisted with finding the best loan option to meet my needs. The appointment to complete the paperwork went very smoothly. Would recommend Ryan and Tom Wood. “It was all good at Tom Wood!” 😊 More

Over all the service was excellent. The waiting area is clean and you can do office work while waiting because chairs and tables are comfortable with complimentary coffee and goes with The waiting area is clean and you can do office work while waiting because chairs and tables are comfortable with complimentary coffee and goes with. Our service advisor on that day “ Cody” gave us update on the dot on what’s going on with regards service of our car via face to face and text . Excellent ! More

A very welcoming environment by all employees. James, sales associate was exceptional, via phone and in person. James, sales associate was exceptional, via phone and in person. More

No pressure. Great communication and product knowledge. A pleasure to do business with. Nice people. Great communication and product knowledge. A pleasure to do business with. Nice people. More

Sam always does and excellent job and is a true professional. This site to provide a “quick survey” SUCKS! professional. This site to provide a “quick survey” SUCKS! More

Mike McCann was very courteous, professional and on time. The service was complimentary, and I was happy that all systems checked ok. Tires were rotated, front end balance was checked, fluid levels were topp The service was complimentary, and I was happy that all systems checked ok. Tires were rotated, front end balance was checked, fluid levels were topped, car was washed and all work was done in about an hour and a half. More

Apt on time. Very informative representative and car finished timely. Always look forward to your service dept. Everyone well trained and nice Very informative representative and car finished timely. Always look forward to your service dept. Everyone well trained and nice More

Dakota was very professional, personable, and helpful. We appreciate the personalized service. We definitely recommend him We appreciate the personalized service. We definitely recommend him More

Took my 7 year old Lexus in for 60,000 mile check. Have had oil changes on time, new tires, and have not needed any repairs since buying the car--trouble free! I expected this check to take more t Have had oil changes on time, new tires, and have not needed any repairs since buying the car--trouble free! I expected this check to take more time (2 days?) and also the charge being more than I was used to paying. I am used to having the necessary work reviewed and perhaps helping in the decision as to what really had to be done and what could be in a holding pattern. Well we got "the works" to the tune of $ 4, 190.79!! Hopefully we got the best mechanic around and we will be able to continue life with an oil change from here on. We feel like we were taken advantage of and in the future we will go elsewhere. More

Elizabeth was wonderful. No problems with our experience look forward to do business with you another time No problems with our experience look forward to do business with you another time More