Tom Wood Lexus

I am very pleased with the service department at the Tom Wood Lexus dealership. They are professional and customer oriented. Wood Lexus dealership. They are professional and customer oriented. More

They have a great establishment. Shannon is my service advisor. I feel very comfortable working with her. She has been my advisor since 2007. I trust her honesty, making you feel com Shannon is my service advisor. I feel very comfortable working with her. She has been my advisor since 2007. I trust her honesty, making you feel comfortable. She explains everything in detail. They have a very comfortable waiting area, and they have a loner vehicle ifyou need it. I have several church members that have purchased Lexus from Tom Woods. I purchased my new 2007. You have your choice of service advisors. One of the great thing about this business is, you get a chance to choose your service advisor. It isn't just one person, like some other dealerships. I will continue to let them service my vehicle as long as I have it. More

Nice people. Efficient service. Cleaned my car, except for some reason they didn’t sweep out my trunk. Seemed odd. The rest of it was sparkling. Efficient service. Cleaned my car, except for some reason they didn’t sweep out my trunk. Seemed odd. The rest of it was sparkling. More

Cody the service manager provided excellent customer service. Gave updates throughout my stay in the waiting area, as they were working on my car. The waiting area is always five stars usual with reliab service. Gave updates throughout my stay in the waiting area, as they were working on my car. The waiting area is always five stars usual with reliable Wi-Fi and snacks for patrons More

Great service! Very nice waiting area, everyone was very helpful! This dealer is top notch, we love our Lexus! Very nice waiting area, everyone was very helpful! This dealer is top notch, we love our Lexus! More

As always excellent service and Cody Shuler is a 10 star service rep. Always courteous and honest and helpful. service rep. Always courteous and honest and helpful. More

Cory was very professional, easy to work with, patient with all our questions and in no way was he a hard seller. In fact, I think he was surprised when we did make our decision to buy. He explained the d with all our questions and in no way was he a hard seller. In fact, I think he was surprised when we did make our decision to buy. He explained the different car models and all the financing options quite clearly. By the time we were done we felt like we had a new friend and a new car. Thank you! More

Great service advisor. Quality work. Stayed in contact with me as the 60k mileage maintenance was being done Quality work. Stayed in contact with me as the 60k mileage maintenance was being done More

The best service department anywhere. Hands down. They really care about making the customer happy and it’s been that way for a long time. Hands down. They really care about making the customer happy and it’s been that way for a long time. More

The service department is professional and informative about work that is being performed on vehicle. about work that is being performed on vehicle. More