Tom Wood Lexus
Indianapolis, IN
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1,168 Reviews of Tom Wood Lexus
Mike McCann was very courteous, professional and on time. The service was complimentary, and I was happy that all systems checked ok. Tires were rotated, front end balance was checked, fluid levels were topp The service was complimentary, and I was happy that all systems checked ok. Tires were rotated, front end balance was checked, fluid levels were topped, car was washed and all work was done in about an hour and a half. More
Apt on time. Very informative representative and car finished timely. Always look forward to your service dept. Everyone well trained and nice Very informative representative and car finished timely. Always look forward to your service dept. Everyone well trained and nice More
Took my 7 year old Lexus in for 60,000 mile check. Have had oil changes on time, new tires, and have not needed any repairs since buying the car--trouble free! I expected this check to take more t Have had oil changes on time, new tires, and have not needed any repairs since buying the car--trouble free! I expected this check to take more time (2 days?) and also the charge being more than I was used to paying. I am used to having the necessary work reviewed and perhaps helping in the decision as to what really had to be done and what could be in a holding pattern. Well we got "the works" to the tune of $ 4, 190.79!! Hopefully we got the best mechanic around and we will be able to continue life with an oil change from here on. We feel like we were taken advantage of and in the future we will go elsewhere. More
Caring consideration on your time and quality of repair. Sevice managers are great at keeping you informed.. The best is always OEM parts and service. Sevice managers are great at keeping you informed.. The best is always OEM parts and service. More