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Tom Wood Lexus

Indianapolis, IN

4.9
1,180 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,180 Reviews of Tom Wood Lexus

October 22, 2023

Always a pleasure. We usually wait. The waiting area is great! The service is always exceptional. More

by Jillhartle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Busche
Report | Print
Oct 23, 2023 -

Tom Wood Lexus responded

Thank you so much! We appreciate your business here at Tom Wood Lexus.

October 22, 2023

People are so dang nice! Easy to buy a car. So thorough with paperwork. I will be back. More

by DoubleG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl
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Oct 23, 2023 -

Tom Wood Lexus responded

Thank you for the review! We are so glad to hear that you found the right vehicle to work with us. Drive safely, and we hope to see you back at Tom Wood Lexus!

October 21, 2023

The service department is awesome! ! I have an older Lexus and they are so helpful in trying to sort out repairs and the priority of repairs that need to be made. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Busche
Report | Print
Oct 23, 2023 -

Tom Wood Lexus responded

Theresa, we're so happy to know our service department at Tom Wood Lexus has been helpful in maintaining your older model. We appreciate the kind words and look forward to assisting you with future repairs!

October 21, 2023

Polite, helpful, prompt. Waiting area clean and set up comfortably. Service done quickly and car was washed when I got it back! More

by jjarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 23, 2023 -

Tom Wood Lexus responded

We're glad to know you had a great experience at Tom Wood Lexus! We always aim for top-notch care. Thanks for the feedback and safe travels!

October 20, 2023

The service is outstanding at Tom Wood Lexus. My service adviser is outstanding and the best More

by toyourdoor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan
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Oct 23, 2023 -

Tom Wood Lexus responded

We are glad to hear that our service team has provided outstanding service. Thank you for choosing Tom Wood Lexus.

October 19, 2023

Ms Willis is always so professional and easy to arrange my service needs. They also have great coffee More

by Mrs. Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon willis
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Oct 19, 2023 -

Tom Wood Lexus responded

Mrs. Thomas, we're glad to know that Ms. Willis and our team at Tom Wood Lexus could assist with your service needs! We hope you continue enjoying the coffee on your future visits.

October 19, 2023

Great valet service. Enjoyed meeting Eddie. Car is clean inside when returned. Earlier then scheduled. More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCann
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Oct 19, 2023 -

sharon responded

Great valet service. Enjoyed meeting Eddie. Car clean inside when returned. Earlier then scheduled. Very happy with service

Oct 19, 2023 -

sharon responded

Great valet service. Enjoyed meeting Eddie. Car clean inside when returned. Earlier then scheduled. Very happy with service.

Oct 20, 2023 -

Tom Wood Lexus responded

Sharon, we are thrilled Eddie provided you with a smooth and efficient service at Tom Wood Lexus! Thank you for taking the time to leave us a review. Hope to see you down the road!

October 18, 2023

Fair, easy to do business with. No pressure, just addressed my questions and issues with kindness and knowledge. More

by ciafrato
Recommend Dealer
Yes
Employees Worked With
Doug
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Oct 18, 2023 -

Tom Wood Lexus responded

We're glad to know you had a fair and easy experience with us at Tom Wood Lexus. Our team is always here to address any questions or issues, so don't hesitate if you need anything else in the future!

October 15, 2023

Tom wood Lexus making buying experience is awesome. No pressure. James Gamble is was a pleasure to work with. More

by Vutran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gamble
Report | Print
Oct 16, 2023 -

Tom Wood Lexus responded

We're glad to know you had an awesome buying experience with us at Tom Wood Lexus. It's great that James was able to assist and make the process pressure-free for you!

October 14, 2023

The Service Department is phenomenal and extremely consistent. Every associate I’ve dealt with has been first class. More

by rfalcione4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Almedia -5 Stars
Report | Print
Oct 16, 2023 -

Tom Wood Lexus responded

We're so glad to know you've had consistently great experiences with our Service Department at Tom Wood Lexus. We strive for first-class service every time! Thanks for the review.

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