Tom Wood Lexus

Best service ever Treated fairly, great service, friendly crew. Loved driving the car off the showroom floor. My husband and I are very satisfied customers (again). We’ Treated fairly, great service, friendly crew. Loved driving the car off the showroom floor. My husband and I are very satisfied customers (again). We’ll be back. More

Purchase of 2015 GS 350 Was searching for a specific vehicle and found the make and model on web site and found site informative and thoroughl. The information was complete a Was searching for a specific vehicle and found the make and model on web site and found site informative and thoroughl. The information was complete and useful. More

Very professional and friendly. Brandon did a great job! Answered all my questions and was quick to get back to me. He knew the vehicle, warranty, and paperwork. The whole process Brandon did a great job! Answered all my questions and was quick to get back to me. He knew the vehicle, warranty, and paperwork. The whole process was very quick & organized. More

Impressed Erin was great. She made sure that I understood what Service wood be done before starting. I enjoyed waiting sor my car in the nice cafe. Erin was great. She made sure that I understood what Service wood be done before starting. I enjoyed waiting sor my car in the nice cafe. More

Remarkably smooth & professional quality exudes ! Excellent customer service! Found the perfect car to replace a loss. All in one purchase was smooth and comfortable with the expertise of the sta Excellent customer service! Found the perfect car to replace a loss. All in one purchase was smooth and comfortable with the expertise of the staff& knowledgeable, kind sales agent who found us our first Lexus ! Erika was amazing ,completing the financing & warranty in less than a week, working around our busy schedules & Hera ! Blane was kind & helpful to assist on test drives with much knowledge to share . My Lexus is impressive to all ! Thanks More

FIRST SERVICE VISIT We brought our LX570 for first service at this dealer. It was easy to call to schedule and get in. Great service. We had to wait on it but on a lazy S We brought our LX570 for first service at this dealer. It was easy to call to schedule and get in. Great service. We had to wait on it but on a lazy Saturday didn’t mind as it was a peaceful comfortable space to relax.Cody was pleasant professional and very helpful Got all done in time and will be going back for next one Muhammad Munir More

trip problem Check engine light came on 100 miles from dealership. Talked with service and continued on. Dealership had problem fixed in one hour. Great service, l Check engine light came on 100 miles from dealership. Talked with service and continued on. Dealership had problem fixed in one hour. Great service, lovely people. More

Overall experience was excellent. Everything went very smooth working with Jim Froman and Michael Drumwright. All of my questions were answered and well explained. I look forward to do Everything went very smooth working with Jim Froman and Michael Drumwright. All of my questions were answered and well explained. I look forward to doing business with Tom Wood Lexus in the future. More

Exceptional. My dedicated consultant Erika was fantastic. Erika was refreshing to work with. She broke the stereotype of a car sales person. Absolutely the best car buying experience I’ve ever had. Erika was refreshing to work with. She broke the stereotype of a car sales person. Absolutely the best car buying experience I’ve ever had. More

Maintenance After a good but not great experience in the process of leasing my first Lexus, I have also found that the real profit is generated thru the periodic After a good but not great experience in the process of leasing my first Lexus, I have also found that the real profit is generated thru the periodic maintenance shedule. I have never known a manufacturer who requires balance/alignment of tires after 10m miles and then again at 25m. Additional fees and costs for low mileage maintenance is excessive. Additionally, I was told that the 30,000 mile maintenance will be in excess of $550. Great car, but sadly I won't be dealing with Lexus after the lease expires. More