Tom Wood Lexus

Awesome experience! My husband and I didn't know anything about Lexus but we were looking for a sedan with all of the updated safety features. When Josh Kordes explained My husband and I didn't know anything about Lexus but we were looking for a sedan with all of the updated safety features. When Josh Kordes explained that all of the features we wanted were included standard we were surprised. Tom Wood had a great selection and we loved the no haggle pricing. We found the perfect car and before the day was up we were driving it off the lot. (And they got us a great rate on financing too!). We had a great experience and are now driving one of the most beautiful, safest cars on the road. Thanks Josh and Thanks Tom Wood Lexus! More

35K service, service rep was outstanding quick service 35,000 mile service scheduled easily, I was received in timely manner made to feel important and treated like family. The service was done before the 35,000 mile service scheduled easily, I was received in timely manner made to feel important and treated like family. The service was done before the promised time and pick up was an easy event. My vehicle was clean and ready for me upon my return to the dealership. More

Great service and staff Professional courteous staff. Prompt service. Beautiful facility. Was well cared for. This was the first time at this dealership. First impressions we Professional courteous staff. Prompt service. Beautiful facility. Was well cared for. This was the first time at this dealership. First impressions were that the customer is top priority. The amenities were well done and the place clean. Enjoyed browsing in showroom. More

Air-conditioning issues. Had air-conditioning issues so I scheduled an appointment. Easily done on line. It's the same thing every visit. Pleasantly greeted, asked issues, exp Had air-conditioning issues so I scheduled an appointment. Easily done on line. It's the same thing every visit. Pleasantly greeted, asked issues, explanation given and approximate costs, awesome waiting room, timely updates, borrowed car offered, work done in a timely manner, discovered recall, fixed recall, reasonable cost for air-conditioning issue, filled tank up because of recall.....I'll always be back and probably buy my next car from there. A great meal is tarnished by bad service. Same with car service. Great car, great service. More

Good service As always, I had a good experience servicing my car. Staff was friendly and the new lounge offered space for working online. Thanks for great servic As always, I had a good experience servicing my car. Staff was friendly and the new lounge offered space for working online. Thanks for great service. More

Service Have always had a good experience when bringing my car in for service. Quality work and friendly customer service. I have always been able to get a lo Have always had a good experience when bringing my car in for service. Quality work and friendly customer service. I have always been able to get a loaner car which has been very important to me. More

Great trip from Cincinnati to Indy Found the used car I wanted online. Joe @ TomWood Lexus helped make the purchase & delivery perfect. My half day visit to this Indy dealership could n Found the used car I wanted online. Joe @ TomWood Lexus helped make the purchase & delivery perfect. My half day visit to this Indy dealership could not have been any better. Love my new IS 250. More

Very thorough The people are all friendly, helpful and understanding. Got in quickly and the work was done in the time specified. It is very convenient to be able The people are all friendly, helpful and understanding. Got in quickly and the work was done in the time specified. It is very convenient to be able to use a loaner and drop the car off the night before. More

I Love Lexus I absolutley Love my Lexus and I Love the service and support I receive each time i take my vehicle in. The professionalism and genuine concern shown I absolutley Love my Lexus and I Love the service and support I receive each time i take my vehicle in. The professionalism and genuine concern shown for me and my vehicle is a Blessing. I appreciate Ms. Jackson and have told her on many occasions she is going to be the reason i purchase another Lexus and she is not in sales.! 😁 More