Tom Wood Lexus

Smooth as silk Jim Froman was my sales rep. A real pro. Knew every answer to my questions. Will buy all my cars thru him.. I’m a former Audi owner. Jim Froman was my sales rep. A real pro. Knew every answer to my questions. Will buy all my cars thru him.. I’m a former Audi owner. More

Friendly customer oriented staff Have worked with Jim Froman for many years Great salesperson Have been a Lexus owner for over twenty years because if exceptional customer service Have worked with Jim Froman for many years Great salesperson Have been a Lexus owner for over twenty years because if exceptional customer service and experienced sales staff More

Great service I had an issue with one of my tires and they got me in right away . I had the option to just buy one tire or two and chose to get two but there was no I had an issue with one of my tires and they got me in right away . I had the option to just buy one tire or two and chose to get two but there was no pressure for me to do that. I had my car back in a short amount of time and was given a loner so I could get to an appointment. More

40,000 mile check up. Replace tires Excellent work. Loaned me a car. Kept me up dated. Washed car and switched car mats. Replaced 4 tires and repaired rims. Service rep, Cody Shuler Excellent work. Loaned me a car. Kept me up dated. Washed car and switched car mats. Replaced 4 tires and repaired rims. Service rep, Cody Shuler was excellent. More

Professional service Nice waiting area and professional staff . I have been using Lexus service for more than ten years. I always satisfied with their sals and service. Nice waiting area and professional staff . I have been using Lexus service for more than ten years. I always satisfied with their sals and service. More

20k service and other Great service.. explained everything and recommended approach to service. Tires were replaced and alignment recommended.. hope that was needed because Great service.. explained everything and recommended approach to service. Tires were replaced and alignment recommended.. hope that was needed because expensive. $1000 service . Hope it was all needed. More

Great experience My negotiations for my lease renewal couldn’t have gone more smoothly and professionally thanks totally to Betty Wills. Michael Drumwright gave me a l My negotiations for my lease renewal couldn’t have gone more smoothly and professionally thanks totally to Betty Wills. Michael Drumwright gave me a lot of help setting up the technology and applications. 5 Stars More

RX 350 - 2018 I’d purchased an RX 400H from Tom Wood 11 years ago. It wasn’t necessary to buy a new car at this time, since the 2007 was running great, but new is I’d purchased an RX 400H from Tom Wood 11 years ago. It wasn’t necessary to buy a new car at this time, since the 2007 was running great, but new is fun. In checking all other brands, the Lexus RX series just outshined them all, still. The hybrid didn’t really fit my needs so I opted for the 350. I’m in my late 60s so have purchased many new cars over the years. While the purchasing experience is still lengthy, the bottom line is the vehicle. I doubt that I’ll ever leave the Lexus family. My wife is die hard BMW. To each their own. More

Air bag recall Shana was the best service writer I’ve ever had so careing and helpful this is someone that really cares about her customers her card will be in my ca Shana was the best service writer I’ve ever had so careing and helpful this is someone that really cares about her customers her card will be in my car all the time and hey my car came back with a full tank of gas washed and swept thank you tom wood More

Excellent service A dealership that actually cares about their patrons Loaner cars Actually pay attention to customer needs and attempt to satisfy Also not grossl A dealership that actually cares about their patrons Loaner cars Actually pay attention to customer needs and attempt to satisfy Also not grossly overpriced despite being a luxury car dealership More