Tom Wood Lexus

The advisors are very knowledgeable and curtious. The work done is always done right the first time. I usually work with Shannon, but because she was off I was assigned to Alex. I must say, they are The work done is always done right the first time. I usually work with Shannon, but because she was off I was assigned to Alex. I must say, they are both outstanding. Thanks For the excellent service you provide More

Recent service Took care of my issue with little hassle. Erin is always very responsive and works to make sure whatever concern I have is addressed. Thanks Took care of my issue with little hassle. Erin is always very responsive and works to make sure whatever concern I have is addressed. Thanks More

Best premium advisor Joe Brumfield is the most honest and friendliest advisor you could ever asked for. I’ve done 2 lease contracts with him for me and my wife. I’d recom Joe Brumfield is the most honest and friendliest advisor you could ever asked for. I’ve done 2 lease contracts with him for me and my wife. I’d recommend him to anyone who want premium dealership experience. More

Excellent Listened to needs, took time to complete work .. did not rush and skip anything. Work was excellent Pricing was very fair and actually less than ex Listened to needs, took time to complete work .. did not rush and skip anything. Work was excellent Pricing was very fair and actually less than expected Treated as “the only customer there” Could ask for no more! Thx More

Happy service call Shannon is always a treat to work with. She got me a loaner so I wouldn’t miss Bible study. She called me with the status of repairs needed . When Shannon is always a treat to work with. She got me a loaner so I wouldn’t miss Bible study. She called me with the status of repairs needed . When my car was ready she called and I was in and out within minutes. More

Fantastic experience I really like a fast fair deal where I have to use limited time. They were fast and professional. Easy process that catered to my preferences over t I really like a fast fair deal where I have to use limited time. They were fast and professional. Easy process that catered to my preferences over theirs. They were willing to spend as much time as I wanted, but they also respected that I did not want to spend time on it. They made it happen to get me what I wanted. No games, better than expected. More

Great experience with Alicia and Alex! First, Alicia was so helpful in getting this process started for us. We were out of state buyers and she kept us up to date on the availability of ou First, Alicia was so helpful in getting this process started for us. We were out of state buyers and she kept us up to date on the availability of our car to ensure our trip would be worth it. Then, Alex Green was our all in one sales associate and he was extremely helpful and supportive of our efforts to buy this vehicle out of state. He went out of his way to get everything ready before we arrived and made the entire experience enjoyable. I would recommend working with both Alicia and Alex to anyone looking for first class, honest, and transparent service. More

Great service experience I bought my used RX350 at this dealer, and will continue to use Tom Wood Lexus because they have been fair and honest with me. And on more than one o I bought my used RX350 at this dealer, and will continue to use Tom Wood Lexus because they have been fair and honest with me. And on more than one occasion, they have exceeded my expectations. More

Very efficient sales process This is the first time that I've experienced where my Sales Associate, Joe, also walked me through the lease paperwork and final signatures. It was n This is the first time that I've experienced where my Sales Associate, Joe, also walked me through the lease paperwork and final signatures. It was nice not having to go from Sales to Finance where the deal suddenly changes and has to be reworked. I loved the process and found it far less stressful plus I love my new Lexus. More