Tom Wood Lexus

Honest and friendly I scheduled this service online and selected the factory recommended package without knowing what is in it. When I came to the appointment, tHe Tom Wo I scheduled this service online and selected the factory recommended package without knowing what is in it. When I came to the appointment, tHe Tom Wood Lexus service rep Cody Shuler explained to me what the factory recommended package is and provided me with more options that better meet my needs. Because of his honest information, I was able to save half of the service cost. Cody is very friendly and professional. He is a pleasure to work with. He explained in detail my car condition so I can make rational choices on my future services. Tom Wood Lexus is the dealer I will go to for my car services. More

Lexus 450h Zack was great. He kept me aware of my order throughout the four months it took to delivery it. It is a very good car. Zack was great. He kept me aware of my order throughout the four months it took to delivery it. It is a very good car. More

Smooth as silk Jim Froman was my sales rep. A real pro. Knew every answer to my questions. Will buy all my cars thru him.. I’m a former Audi owner. Jim Froman was my sales rep. A real pro. Knew every answer to my questions. Will buy all my cars thru him.. I’m a former Audi owner. More

Friendly customer oriented staff Have worked with Jim Froman for many years Great salesperson Have been a Lexus owner for over twenty years because if exceptional customer service Have worked with Jim Froman for many years Great salesperson Have been a Lexus owner for over twenty years because if exceptional customer service and experienced sales staff More

Great service I had an issue with one of my tires and they got me in right away . I had the option to just buy one tire or two and chose to get two but there was no I had an issue with one of my tires and they got me in right away . I had the option to just buy one tire or two and chose to get two but there was no pressure for me to do that. I had my car back in a short amount of time and was given a loner so I could get to an appointment. More

40,000 mile check up. Replace tires Excellent work. Loaned me a car. Kept me up dated. Washed car and switched car mats. Replaced 4 tires and repaired rims. Service rep, Cody Shuler Excellent work. Loaned me a car. Kept me up dated. Washed car and switched car mats. Replaced 4 tires and repaired rims. Service rep, Cody Shuler was excellent. More

Professional service Nice waiting area and professional staff . I have been using Lexus service for more than ten years. I always satisfied with their sals and service. Nice waiting area and professional staff . I have been using Lexus service for more than ten years. I always satisfied with their sals and service. More

20k service and other Great service.. explained everything and recommended approach to service. Tires were replaced and alignment recommended.. hope that was needed because Great service.. explained everything and recommended approach to service. Tires were replaced and alignment recommended.. hope that was needed because expensive. $1000 service . Hope it was all needed. More

Great experience My negotiations for my lease renewal couldn’t have gone more smoothly and professionally thanks totally to Betty Wills. Michael Drumwright gave me a l My negotiations for my lease renewal couldn’t have gone more smoothly and professionally thanks totally to Betty Wills. Michael Drumwright gave me a lot of help setting up the technology and applications. 5 Stars More

RX 350 - 2018 I’d purchased an RX 400H from Tom Wood 11 years ago. It wasn’t necessary to buy a new car at this time, since the 2007 was running great, but new is I’d purchased an RX 400H from Tom Wood 11 years ago. It wasn’t necessary to buy a new car at this time, since the 2007 was running great, but new is fun. In checking all other brands, the Lexus RX series just outshined them all, still. The hybrid didn’t really fit my needs so I opted for the 350. I’m in my late 60s so have purchased many new cars over the years. While the purchasing experience is still lengthy, the bottom line is the vehicle. I doubt that I’ll ever leave the Lexus family. My wife is die hard BMW. To each their own. More