Tom Wood Lexus

1st Scheduled Service I was running 10 min. late but service dept was very nice about it. I requested a car so we could leave and get lunch. It was no problem, and a car I was running 10 min. late but service dept was very nice about it. I requested a car so we could leave and get lunch. It was no problem, and a car was ready in about 5 min. My car was finished when we got back. We needed something from the Parts store but it had just closed. Alicia was nearby, and we started chatting since I remembered her from my initial purchase in July. When I told her the store had just closed, she jumped into action. She found the Parts Mgr already in his car, but he came back in to open up the store for us! Now, that's great customer service! It's great employees like this that secure future business! Keep up the great work!! More

Great service! Always great service, both Alex Sweet & Carlos. Villefan. My 2009 RX350 runs straight and smooth. Work was done in a timely fashion. Reasonable cost Always great service, both Alex Sweet & Carlos. Villefan. My 2009 RX350 runs straight and smooth. Work was done in a timely fashion. Reasonable cost as well. More

The new/only way to buy a vehicle Like most people, I dreaded (past tense) the car buying "dance". HOWEVER, my experience working with Alex and only Alex (no manager, no finance guy) Like most people, I dreaded (past tense) the car buying "dance". HOWEVER, my experience working with Alex and only Alex (no manager, no finance guy) was pure joy. No pressure and MUCH faster than my previous car purchases with other dealership's. Can't say enough nice things about Alex. Also, new to the Lexus nameplate. LOVE my new ride! More

Excellent salesman joe brumfield Joe was very pleasant to work with and extremely knowledgeable on all Vehicles. The staff was friendly and the dealership was very clean and nice. Joe was very pleasant to work with and extremely knowledgeable on all Vehicles. The staff was friendly and the dealership was very clean and nice. More

Excellent service and experience Absolutely top notch service, from the first call to getting the title after the sale. Responsive and very helpful. I would not hesitate to purchas Absolutely top notch service, from the first call to getting the title after the sale. Responsive and very helpful. I would not hesitate to purchase a vehicle from them again. I purchased our last vehicle from a different dealer and the service stopped right after the deal was done, not here. I highly recommend Tom Wood Lexus. More

Painless oil change The oil change process was fast and easy. From the moment I pulled into the service bay I was greeted by polite helpful people. The wait was reasonab The oil change process was fast and easy. From the moment I pulled into the service bay I was greeted by polite helpful people. The wait was reasonable and was made easier by the well-appointed and comfortable waiting areas. More

Excellent - Used Mercedes Purchase If you thought the only way to purchase a used car was to shop locally, you could be missing out on some great deals on some even greater vehicles. M If you thought the only way to purchase a used car was to shop locally, you could be missing out on some great deals on some even greater vehicles. My wife and I were researching the used SUV market for her a vehicle and came across Indy dealer, Tom Wood. He has a range of dealerships with an even wider range of used car inventory. We are SO happy that we made the drive from Ohio to not only save thousands of dollars but to experience their top notch sales staff and the entire Lexus-Plus buying approach. Alex, we appreciate you. Period. You are the one who made this the easiest car purchase thus far. Alicia, thank you for all the upfront information that you provided so quickly and ultimately bringing us to your location. If we are ever in the need of another vehicle, or if a friend or family member is looking to buy, our first stop and recommendation will be with Tom Wood, Indianapolis, IN. More

I bought a Lexus. Great team of people, very knowledgeable and very helpful. I had a lot of questions, and they were each answered in a serious and respectful way. Grea Great team of people, very knowledgeable and very helpful. I had a lot of questions, and they were each answered in a serious and respectful way. Great experience. More

Excellent Betty was very nice and treated us great. Tom Wood is the the best dealership around .They have a excellent sales staff and treat everyone like their Betty was very nice and treated us great. Tom Wood is the the best dealership around .They have a excellent sales staff and treat everyone like their special. More