Tom Wood Lexus
Indianapolis, IN
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1,336 Reviews of Tom Wood Lexus
Oil change and tire rotation I had a great experience and definitely recommend Tom Wood Lexus for any service needs. Cody Shuler was my service consultant and he was an absolute I had a great experience and definitely recommend Tom Wood Lexus for any service needs. Cody Shuler was my service consultant and he was an absolute pleasure to work with. He got me in right away with no notice, right before the holidays, and with a loaner vehicle. Cody made the whole process seamless and was key to my great experience. Not only do I recommend Tom Wood Lexus but I highly recommend Cody Shuler as well. More
Quick and easy I visited Tom Wood this weekend and Joe was very knowledgeable about the vechicle I purchased. The car was used but he made it feel as if we were buyi I visited Tom Wood this weekend and Joe was very knowledgeable about the vechicle I purchased. The car was used but he made it feel as if we were buying a new one. Thank you! More
Excellent I have given a five star rating because it was a pleasure meeting Robert Young. He was very nice and helpful and I love my new car! ?? I have given a five star rating because it was a pleasure meeting Robert Young. He was very nice and helpful and I love my new car! ?? More
Courteous I have been working with Tom Wood Lexus for 9 years. I will say the way they handle the customer is with the upmost courtesy and that they try to mak I have been working with Tom Wood Lexus for 9 years. I will say the way they handle the customer is with the upmost courtesy and that they try to make it the best experience possible. They definitely are proud and back their cars. I am now looking for another car and it will only be a Lexus. I would not go to another dealer. Thank you More
Very good experience My wife and I recently purchased a vehicle from Tom Wood Lexus. The experience was very favorable. We recently moved out from Seattle Washington and My wife and I recently purchased a vehicle from Tom Wood Lexus. The experience was very favorable. We recently moved out from Seattle Washington and were looking for a AWD or 4WD vehicle. We initially spoke with Josh while in Seattle and he was extremely helpful in discussing the options we had...purchasing in Washington or Indiana. We decided on Indiana for a number of factors...one of those being Josh and Tom Wood Lexus. Upon setting up our appointment with Josh to come in and purchase a vehicle we were told we’d be helped by Mike as Josh would be in that day. The transition from Josh to Mike was seamless and very good. Mike was every bit as good and professional as Josh and our experience was great. More
Personalized care I recently purchased by first Lexus. I was impressed by the personal care, warranties and professioanlism of the experience. Corey was easy to work wi I recently purchased by first Lexus. I was impressed by the personal care, warranties and professioanlism of the experience. Corey was easy to work with. He was the primary contact through the entire process which is a real plus. More
Continued best service Tom Wood LEXUS continues to strive for simply the best. I am a very satisfied customer- there are so many other choices, but hands down LEXUS not only Tom Wood LEXUS continues to strive for simply the best. I am a very satisfied customer- there are so many other choices, but hands down LEXUS not only delivers a reliable beautiful car but the service is top notch- shout out to GregBusch! More
Honest, transparent, professional This was our first experience with Lexus. Staff were attentive, listened to our needs and kept us informed during our purchase. No hustling and upfron This was our first experience with Lexus. Staff were attentive, listened to our needs and kept us informed during our purchase. No hustling and upfront. Like the transparency and also our salesman’s concern over meeting ALL our needs in finding us a vehicle that met our budget. More
Awesome with a capital A Alicia was totally professional from the first contact and walked me through the entire sales process. She did follow up calls as well as a friendly i Alicia was totally professional from the first contact and walked me through the entire sales process. She did follow up calls as well as a friendly in person greeting. I would recommend her to anyone looking for a car at Tom Wood Lexus. She needs to be the face of Tom Wood Lexus! Erika was totally awesome as well and very patient with me as I chose different vehicles to view. She was very personable and professional. You have a dynamic duo on your hands thanks a bunch. More
Best car buying experience I have had! Great experience at Tom Wood Lexus. This was my first experience purchasing a luxury vehicle and the staff far exceeded my expectations. They were att Great experience at Tom Wood Lexus. This was my first experience purchasing a luxury vehicle and the staff far exceeded my expectations. They were attentive, friendly, and responsive to my needs. I worked with Betty who was wonderful and helpful every step of the way. Would absolutely recommend! More
















