Tom Wood Lexus
Indianapolis, IN
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1,336 Reviews of Tom Wood Lexus
Highly Recommend Their service department is outstanding. My 15 year old LS 430 with 225,000 miles has always been serviced there and still runs like the energizer Their service department is outstanding. My 15 year old LS 430 with 225,000 miles has always been serviced there and still runs like the energizer bunny. Unfortunately my wife felt like I needed a new one with more safety features. I didn’t look anywhere else because of their excellent service department. Their sales team was great and I feel fairly treated with their no haggle approach. Lexus is the finest car on the road and I would go to no other dealership. The new LS drives like a dream. More
Great Experience From beginning to end everyone was very helpful and professional. Michael never tried to push anything and was more concerned with me getting the rig From beginning to end everyone was very helpful and professional. Michael never tried to push anything and was more concerned with me getting the right car for my needs. More
Highly Recommend! Michael Smith is excellent and even came in in his day off to help me, since I have a tight schedule. I love my new Lexus! Highly recommend!! Michael Smith is excellent and even came in in his day off to help me, since I have a tight schedule. I love my new Lexus! Highly recommend!! More
Immediately I felt I was going to be well taken care of Bought a car from a great salesman (didn’t seem like a “salesman”). Brandon was so patient and helpful. The whole dealership made me feel very comfort Bought a car from a great salesman (didn’t seem like a “salesman”). Brandon was so patient and helpful. The whole dealership made me feel very comfortable and not in a phony kind of way. Love that it’s pet friendly too and I really like the idea of a donation made to a favorite charity. More
Excellent transaction Excellent service and customer service. The employees were professional, friendly, prompt, and very helpful. My air bag was replaced within a very rea Excellent service and customer service. The employees were professional, friendly, prompt, and very helpful. My air bag was replaced within a very reasonable time. They even filled up my gas tank and washed my car. I will certainly visit the dealership for all my car needs. More
Wonderful I went to Tom Wood looking for a new vehicle and was treated like someone special. Erika was great to work with and so was everyone else. I went to Tom Wood looking for a new vehicle and was treated like someone special. Erika was great to work with and so was everyone else. More
Great, efficient dealership I had a great experience buying from Joe at Tom Wood Lexus. Their process is very streamlined and I was able to get the whole deal done very quickly. I had a great experience buying from Joe at Tom Wood Lexus. Their process is very streamlined and I was able to get the whole deal done very quickly. More
My salesperson was fantastic! Robert (Rob) Young was great! Professional, friendly, courteous, very helpful and patient. He answered all my questions thoroughly. He took the time Robert (Rob) Young was great! Professional, friendly, courteous, very helpful and patient. He answered all my questions thoroughly. He took the time to review in detail all add on options and accepted my final decision. All paperwork was completed to my expectations! More
Terrific afternoon I bought a 2019 RX 450 hL and traded in my 2015 RX 450h. The process was straightforward and done in a very friendly helpful manner with clear explana I bought a 2019 RX 450 hL and traded in my 2015 RX 450h. The process was straightforward and done in a very friendly helpful manner with clear explanations and demonstrations. Sale closing process was simple and efficient. Things that needed to be double checked were done so quickly. More
Great courteous service Was visiting My son’a family over Christmas. Christmas Eve my battery was dead. The day after Christmas my son jumped the dead battery and I drove to Was visiting My son’a family over Christmas. Christmas Eve my battery was dead. The day after Christmas my son jumped the dead battery and I drove to Tom Wood Lexus. They were quick to check out my vehicle and install a new battery. Service advisor, Greg was very professional and courteous. More
















