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The BMW Store
Cincinnati, OH
1,665 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,665 reviews
January 12, 2026
This is my 3rd lease renewal with BMW store. Jonathan Kumar was very helpful through out the process and made me feel confident about the BMW vehicle , considering that this is my First in the X Jonathan Kumar was very helpful through out the process and made me feel confident about the BMW vehicle , considering that this is my First in the X series . He also found a BMW that costed me less which is a perk . Overall , a good experience again More
by mini_pathrose
Employees Worked With
Other Employees :
Jack Smith helped me with technical aspects very patiently
January 11, 2026
I had an exceptional experience with Paul. He was knowledgeable, patient, and genuinely invested in helping me get exactly what I wanted. The entire process was seamless thanks to him. I also He was knowledgeable, patient, and genuinely invested in helping me get exactly what I wanted. The entire process was seamless thanks to him. I also want to recognize Susan for her outstanding knowledge, She explained all the car’s functions clearly and made sure I felt completely comfortable using every feature. Truly a great team! More
by Itzel1610
January 09, 2026
Easy to deal with and provide great service. I was able to get what I wanted in a timely manner and the new vehicle orientation was very helpful. I was able to get what I wanted in a timely manner and the new vehicle orientation was very helpful. More
by DMG
January 07, 2026
The BMW Store completely changed my perspective on the dealership experience. In fact, the way I was treated by the service center with my previous BMW is largely what convinced me to buy my next vehicle dealership experience. In fact, the way I was treated by the service center with my previous BMW is largely what convinced me to buy my next vehicle from them. They are the whole package from purchase all the way to long term vehicle care. I couldn't be happier with Jonathan, Jamar and the rest of the service team. More
by ScottyP
January 06, 2026
It was a true pleasure to work with Tim Morrison, Eric, and Susan when I bought my new X5 at The BMW Store. The entire process was smooth and professional. I highly recommend this team to anyone. and Susan when I bought my new X5 at The BMW Store. The entire process was smooth and professional. I highly recommend this team to anyone. More
by PhilG
January 06, 2026
Sales, finance and pick-up assistance was very helpful, friendly and efficient. I replaced a 2017 BMW 330i with a 2025 BMW 330i because I really like the product and the service and attention provided by T friendly and efficient. I replaced a 2017 BMW 330i with a 2025 BMW 330i because I really like the product and the service and attention provided by The BMW Store. More
by glg1776
January 06, 2026
Everything went very smoothly, and the lease rate was competitive. They also helped with the personalized setting and web App when we picked up the car. competitive. They also helped with the personalized setting and web App when we picked up the car. More
by Keith Meyer
January 03, 2026
I have bought six BMWs over the years… and four of them (all new) came from BMW Store. I just bought a 240iX. Dean was in charge of the selling process. (all new) came from BMW Store. I just bought a 240iX. Dean was in charge of the selling process. More
by murray wilson
December 30, 2025
All were great to deal with top to bottom! Left an object in my trade-in which they overnighted to me, and I think that is above and beyond. They were great to deal with, and negotiable; would Left an object in my trade-in which they overnighted to me, and I think that is above and beyond. They were great to deal with, and negotiable; would highly recommend them and I will be back when I want my next car. More
by mroberto
December 20, 2025
I have bought 3 Mini’s from Cincinnati Mini (2008, 2014 & 2025) and can recommend them for both new and used purchases, Mini service is convenient and good. I have had all good experiences with them and staf 2025) and can recommend them for both new and used purchases, Mini service is convenient and good. I have had all good experiences with them and staff. More
by BR/JR
