The BMW Store

Paul, Eric, and Susan always do a great job. It was another smooth and stress free transaction. Thanks to the BMW Team! It was another smooth and stress free transaction. Thanks to the BMW Team! More

I walked away with the car of my dreams. No pressure to buy and outstanding service all around. Car was detailed as the financial paperwork was being completed. Ask for John Beam, he was No pressure to buy and outstanding service all around. Car was detailed as the financial paperwork was being completed. Ask for John Beam, he was the best More

Just purchased my 5th BMW from this dealership. They’ve taken very good care of me. They’ve taken very good care of me. More

We worked with Jonathan Kumar who was extremely helpful in explaining the different EV models. And Susan helped us understand the technology once we purchased the car. Both are easy and fun to work with an in explaining the different EV models. And Susan helped us understand the technology once we purchased the car. Both are easy and fun to work with and we love the car! More

Excellent service. Paul is great. I have been with them since 2008. No issues with service what so ever. Paul is great. I have been with them since 2008. No issues with service what so ever. More

From my initial contact on line to my final purchase day I was treated with utmost professionalism and respect. Paul had our test vehicles out and ready for our test drive day and answered all our questions I was treated with utmost professionalism and respect. Paul had our test vehicles out and ready for our test drive day and answered all our questions. Absolutely a different and positive experience after test driving vehicles from other dealerships no pressure just assistance from Paul. When we worked the deal there were no surprises and no pressure with gimmick add on’s like other manufacturers. Our trade in value was very fair. We special ordered our vehicle which took less than 30 days to receive. On the day of delivery our BMW was inside the show room waiting and Susan took her time setting up the car for the technical features. She was great at demonstrating the features of our new BMW. Eric in finance had all our paperwork ready by the time we finished the demonstration. Again no surprises and no pressure during signing. The deal we agreed on was exactly what was presented. Overall great experience! More

I have purchased multiple cars from Paul at the BMW Store. He always does a fantastic job taking care of me and the service at the dealership is outstanding! Store. He always does a fantastic job taking care of me and the service at the dealership is outstanding! More

Bought my third x7 from Paul and actually enjoyed the process. He knows the car inside and out which is helpful. The dealership is professional and friendly! Susan was extremely patient explaining all th process. He knows the car inside and out which is helpful. The dealership is professional and friendly! Susan was extremely patient explaining all the new features when I picked up the car. And knowledgeable. I highly recommend The BMW Store team! More

Paul made the whole process smooth and fun. This was my first BMW purchase and Paul had all the knowledge to help me make the best decision for me. Susan was welcoming and informative on da This was my first BMW purchase and Paul had all the knowledge to help me make the best decision for me. Susan was welcoming and informative on day of pick-up, making sure I knew the ins and outs of the model before driving off the lot. Great Buying Experience! More

I have been a loyal customer of the BMW store in Cincinnati for the last two decades. This is my fourth BMW I have purchased from them. Paul Kolleck is a pleasure to work with and he’s always my g Cincinnati for the last two decades. This is my fourth BMW I have purchased from them. Paul Kolleck is a pleasure to work with and he’s always my go to sales person when it’s time for an upgrade.. He makes the building your own BMW process so simple and effortless. Upon delivery of my new BMW, Susan Ward did an excellent job of going over all of vehicle functions with me. I get a bit nervous when it comes to learning the new technology, but she was so thorough that I left knowing I understood it all. Finally, the whole team overall is very personable, welcoming, and professional. The general manager even recognized me and made a point to congratulate me on my new gorgeous BMW X5! I’ll be back when it’s time for my next upgrade. More