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The BMW Store
Cincinnati, OH
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Paul made the whole process smooth and fun. This was my first BMW purchase and Paul had all the knowledge to help me make the best decision for me. Susan was welcoming and informative on da This was my first BMW purchase and Paul had all the knowledge to help me make the best decision for me. Susan was welcoming and informative on day of pick-up, making sure I knew the ins and outs of the model before driving off the lot. Great Buying Experience! More
I have been a loyal customer of the BMW store in Cincinnati for the last two decades. This is my fourth BMW I have purchased from them. Paul Kolleck is a pleasure to work with and he’s always my g Cincinnati for the last two decades. This is my fourth BMW I have purchased from them. Paul Kolleck is a pleasure to work with and he’s always my go to sales person when it’s time for an upgrade.. He makes the building your own BMW process so simple and effortless. Upon delivery of my new BMW, Susan Ward did an excellent job of going over all of vehicle functions with me. I get a bit nervous when it comes to learning the new technology, but she was so thorough that I left knowing I understood it all. Finally, the whole team overall is very personable, welcoming, and professional. The general manager even recognized me and made a point to congratulate me on my new gorgeous BMW X5! I’ll be back when it’s time for my next upgrade. More
I have bought all my cars from this dealer, since i got into town 16 years ago. Everyone is super professional and friendly and wants to make sure that you are completely happy with the choices you are mak into town 16 years ago. Everyone is super professional and friendly and wants to make sure that you are completely happy with the choices you are making. Paul Kolleck has always been there for me and my family. Thank you so much !!! Pedro Noriega More
I have purchased 4 Vehicles from Paul and he is always honest professional and on time. Susan gives you the best overview of you car so you leave with a full understanding of what you can do with your ne honest professional and on time. Susan gives you the best overview of you car so you leave with a full understanding of what you can do with your new ride!!!The overall experience atvTheBMW Store is always pleasant. They treat you like family!!! More
Great experience at the BMW Store in Cincy. Worked with Jonathan Kumar who was very knowledgeable and patient with us as we sorted through the different EV models. The car is amazing! Worked with Jonathan Kumar who was very knowledgeable and patient with us as we sorted through the different EV models. The car is amazing! More
Great buying experience. Ric actually ordered the car from the port before I decided to purchase. Amy was available for any questions, provided the proper amount of follow Ric actually ordered the car from the port before I decided to purchase. Amy was available for any questions, provided the proper amount of follow up with being pushy. Great people throughout the process. I was treated professionally and received a fair deal. More
This dealership helped us replace our car after an accident. They worked with us to find and hold a car until the insurance was complete. This is our second time purchasing a car from them. accident. They worked with us to find and hold a car until the insurance was complete. This is our second time purchasing a car from them. More
The BMW Store provides a great customer experience! Paul Kolleck was incredibly helpful walking us through our new car options and providing the information we needed to make our decision. Susan Ward Paul Kolleck was incredibly helpful walking us through our new car options and providing the information we needed to make our decision. Susan Ward gave excellent support and training on our new car features. More
The BMW store is always presented professionally and their facility is top notch. Everyone I have worked with there goes out of their way to ensure a wonderful customer experience. their facility is top notch. Everyone I have worked with there goes out of their way to ensure a wonderful customer experience. More
We have purchased our last 3 BMW vehicles here and it’s always an amazing experience. Julian has helped us with the last 2 and he’s been fantastic and hassle free. Highly recommend!!! always an amazing experience. Julian has helped us with the last 2 and he’s been fantastic and hassle free. Highly recommend!!! More