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Subaru of Puyallup
Puyallup, WA
641 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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641 Reviews of Subaru of Puyallup
September 22, 2021
New Outback Touring with 3780 miles, Recalled for fuel pump replacement, when rear seat was put back into place the so called Tech broke the clips that hold the seat in place, instead of fixing it right h pump replacement, when rear seat was put back into place the so called Tech broke the clips that hold the seat in place, instead of fixing it right he sent it out . Now I sit hear at Subaru waiting for them to fix it right. After seeing this Work I will never return to this dealership. More
by Done with you
Employees Worked With
George Mayfield
August 30, 2021
I had a great experience with Subaru of Puyallup. Pablo Medina & Ryan Forstrom were super. This is our family's 5th vehicle purchased in the last 5 years from the Harnish Group. Transparent and solid prici Medina & Ryan Forstrom were super. This is our family's 5th vehicle purchased in the last 5 years from the Harnish Group. Transparent and solid pricing, good trade in value considerations, and not at all aggressive. Was not tied up for long and the process was smooth. Love my new WRX. More
by RJS
Employees Worked With
Pablo Medina, Ryan Forstrom, Le'Shung Gage, Subaru Puyallup Reviews
August 07, 2021
Got my first Subaru ever at Subaru of Puyallup! I’m a happy camper and super satisfied with my buy! Thank you to Ren M. for helping us out! He’s amazing and recommend you find him when you are looking to happy camper and super satisfied with my buy! Thank you to Ren M. for helping us out! He’s amazing and recommend you find him when you are looking to buy a Subaru or used vehicle! We worked with him for the 3rd time now…superior customer service! If you want someone knowledgeable and who can answer the questions you have…he’s your guy! Keep doing great Ren! Your awesome buddy! More
by srivo
Employees Worked With
Ren Malik
August 05, 2021
I have chosen to write this review because I truly believe that I was conned by Subaru of Puwallup. I bought a 2020 Subaru Crosstrek from them for $31,0999 in May 2021. When I returned home, I reali believe that I was conned by Subaru of Puwallup. I bought a 2020 Subaru Crosstrek from them for $31,0999 in May 2021. When I returned home, I realized that the Gap and Mechanical Protection Plan added $10,000 to my loan. Please note, during the financing phase they coupled these plans with the payment. They did not share the actual cost of the plans. I returned and dropped each coverage. A week later, I began receiving calls from other dealers. Subaru of Puyallup had sold me the car for $5000 more than what other dealers were selling it for. I contacted the dealer and asked if I could return the car and they refused. This dealer did not have the seven day return policy that Rairdon Subaru had. Three weeks passed. I noticed that I had not received my loan papers from Chase or had been contacted regarding paying. Instead I received a denial letter from the lender that Subaru of Puwallup shared funded my loan My loan had not been funded. This means that I was denied the opportunity to return a car that had not even been funded. I had to call the dealer again to get this resolved. To make matters worse, in July 2020, I returned to the dealer to attain a better deal through the trade in process. The were granting me $25000 for the same car that they sold me for $310999 two months prior. I don't understand. The miles were low, no accidents, scratches. In fact, I added a bumper guard This dealer touts that Subaru's hold their value. This is not the case. More
by LJ
Employees Worked With
Gary Pavlovich, George Mayfield, Brian Fuller, Dennis Ecklund, Ryan Forstrom, Kymberly Ruff, Wade Finley, Matt Harnish, Andrew Wheeler
August 05, 2021
I was in this dealership from out of town two weeks ago. My battery failed on my 2021 Subaru Outback. They would not cover my warranty and they charged me $565 US for a new battery. I took the battery to My battery failed on my 2021 Subaru Outback. They would not cover my warranty and they charged me $565 US for a new battery. I took the battery to my home dealership for warranty and they told me the battery was $230 US. And they chipped the paint on the car putting the new battery in. I will never go to Subaru of Puyallup again. They hosed an out of towner not covering warranty and overcharging for a battery. This is a real black eye for Subaru. Shame on them. More
by teddurham
Employees Worked With
Justin Peoples
July 25, 2021
Amazing customer service from Chris W. and his team. Chris cleared his schedule to give us 100% customer care. Recommending Chris and Subaru of Puyallup to all my friends and family. Thank you Chris! Chris cleared his schedule to give us 100% customer care. Recommending Chris and Subaru of Puyallup to all my friends and family. Thank you Chris! More
by Deborah Richardson
Employees Worked With
Chris Williamson
July 15, 2021
Honest, friendly, attentive dealership. Salesman Dima was a pleasure to work with, went out of his way to accommodate us, I will recommend this place for years to come. a pleasure to work with, went out of his way to accommodate us, I will recommend this place for years to come. More
by LarisaB.
Employees Worked With
Dima Railean
July 09, 2021
Great experience at this dealership! Dawn Abundis helped us find our first Cadi! Absolutely beautiful car! Completly stress free best ever buying experience! Can't thank the Hanish team enough for this pu us find our first Cadi! Absolutely beautiful car! Completly stress free best ever buying experience! Can't thank the Hanish team enough for this purchase! Definitely going back when we're in the market again! More
by Ooedizzy
Employees Worked With
Dawn Abundis
June 23, 2021
Starting with Kari and the Internet Sales team through Andrew D. and Matt H. the entire car buying process was effortless. I used their website to identify the stock numbers for the vehicles I was intere Andrew D. and Matt H. the entire car buying process was effortless. I used their website to identify the stock numbers for the vehicles I was interested in, and scheduled a time to stop by and test drive with Kari. Upon arrival the keys were waiting, set aside with my information. Andrew gave me a quick briefing about the vehicle before I set off, which was nice since this was my first time in a Subaru and there are some subtle differences. Once I decided I was going to purchase, I let the team know that I had arranged financing through my Credit Union and at that point it was an easy conversation about getting to a number we could both live with. All-in-all a truly fantastic car buying experience. More
by jhbrock911@gmail.com
Employees Worked With
Andrew Dorosz, Matt Harnish
