720 River Rd
Puyallup, WA 98371
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Leon was an awesome help. He knew everything about the cars. Oh so helpful. Would highly recommend him to anyone. He got me into the exact car I needed
Our experience buying a new Subaru Outback at Subaru of Puyallup was EXCELLENT! I have no complaints whatsoever! Our original phone call regarding internet pricing was handled by Le'Shung Cage with efficiency, transparency, and a helpful attitude that felt very welcoming. The price quoted over the phone was thousands of dollars lower than anything I'd seen after weeks of shopping for a new Subaru!! A big surprise that motivated us to go to Puyallup that afternoon! Upon arrival, we were immediately introduced to Ms. Cage and then to the sales representative, Ryan Gifford, with whom we'd be doing our test drives and, as it turned out, helping us throughout the purchase process. With Ryan, the process of test drives, learning about the cars we drove and their features and subtleties, and finally the purchasing process was definitely stress-free, super helpful and informative, definitely no-pressure or gimmicks, (dare I say it:) fun!, and most-decidedly stress-free!! In all my 50 years of purchasing automobiles, this was that absolute best buying experience of them all!! (without doubt!). After easy and thorough discussions with Ryan, we went for the car security system but decided to shop-around an extended warranty - all without pressure or hard-sell. Ryan gave us the information and then stepped away and let us make our very own decision. Easy! We were lucky to not require financing so that part of the equation was also very easy - even still, the finance representative, Wade Finley, was very helpful and easy to work with regarding the acceptance of our check and the ease with which we moved through that process. Before leaving the dealership, we spent more time with Ryan Gifford during which he carefully covered more details about the operation of the car and its features. We felt this time was very well spent because Ryan's excellent discussions and tutorials really gave us an excellent start to knowing this vehicle and getting the most from its advanced driver assistance systems. THANK YOU, Ryan!! We are giving the entire Subaru of Puyallup New-Car sales team top honors for the very best experience in new car buying! Thank you, SofP!!
Ugh! What a craptacular dealership for both sales and service. Want to be misquoted three times for service work and passed around from service adviser to service adviser? Check. Want to set an appointment for a test drive and have the salesman not show up? Check. Want to test drive a specific vehicle on the showroom floor and be told, "No problem, we'll have it ready for you when you return in the afternoon," and then return in the afternoon to see it sitting in the same spot on the showroom floor? Check. Stress-free, LOL. Avoid.
I was impresses by there helpfulness and willingness to see that I was satisfied with my purchase. The model I bought did not come with a spare tire. They ordered a spare for me and installed it. My car was delivered to my house. I scheduled an added coating on a day I had to work. They lent one of their cars to so I could get to work. They gave me a ride home another time (very accommodating). They give a tutorial on their cars by a very knowledgeable employee (I drive a 2004 truck). I was given a good deal. They also give you three years free Road Side service
We just purchased our car at Subaru of Puyallup with Brennan Dodson! He was awesome! This is the first time I've bought a brand new car and Brennan had all the answers I was looking for! He was very knowledgeable about the car and really easy to work with during the paperwork process. He kept things moving along and I was really happy with the overall process! I would recommend Brennan Dodson and Subaru of Puyallup for your next car purchase!!
We had a great no pressure experience with Diego after being referred by a family member who had recently purchased through Raul. Diego took the time to do test drives with different models and clearly explained the differences and all of the features and technology. Everyone at the dealership was friendly and helpful. The finance expert Pablo was also great at explaining the purchase process in a concise and easy-to-understand way. Overall great experience purchasing our first Subaru.
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