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Subaru of Puyallup

Puyallup, WA

4.2
644 Reviews

720 River Rd

Puyallup, WA

98371

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644 Reviews of Subaru of Puyallup

July 25, 2025

Ugh! What a craptacular dealership for both sales and service. Want to be misquoted three times for service work and passed around from service adviser to More

by mf1849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego, Raoul
Jul 25, 2025 -

Subaru of Puyallup responded

Hi mf1849, we apologize for the less than satisfactory experience with our dealership. If you would like to talk more about the miscommunication you had with our team, one of our managers would be happy to talk with you more about that at 253.286.5900. Thanks!

March 18, 2025

Every one was accommodating and moved the process along in a timely manner. They gave me a loner car, gave me a ride home and dilevered my care. More

by Swanlake.johnson0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dima Railean, Justin Peoples, Brian Fuller
March 05, 2025

I was impresses by there helpfulness and willingness to see that I was satisfied with my purchase. The model I bought did not come with a spare tire. They ordered a spare for me and installed it. My ca More

by Swanlake.johnson0
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Newcom, Baylor Campbell , Wade Finley, Ryan Gifford, Brittany Hoeppner, Justin Peoples, Brian Fuller
January 02, 2025

We just purchased our car at Subaru of Puyallup with Brennan Dodson! He was awesome! This is the first time I've bought a brand new car and Brennan had all the answers I was looking for! He was very More

by ewalters2515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Dodson, Brian Walker
December 31, 2024

We had a great no pressure experience with Diego after being referred by a family member who had recently purchased through Raul. Diego took the time to do test drives with different models and clearly ex More

by Steelers Fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Osario and Diego Garjeda
November 29, 2024

Suburu of Puyallup is the best dealership I’ve ever bought a car from. Baylor was very knowledgeable and helpful in the process of buying a new Crosstrek! I would definitely recommend you checking them More

by janalamay2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baylor Campbell / Willie Newcomb
September 15, 2024

I just purchased over $1100. 00 for new tires and an alignment on my grandsons 2024 cross trek. After picking it up from Puyallup Subaru, not even a mile away the tire light came More

by renetaft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Jensen, Brittany Barnett, Moriah Randolph, Alex Grajeda, Matthew Lundell, Andrew Morrison, Anthony Peredo, Rachel Donnelly, Richard Perez
Sep 16, 2024 -

Subaru of Puyallup responded

Hi Rene, I am very sorry to hear of your experience. We strive to provide exceptional service and are sorry to hear we may have let you down. Samantha, our Service Manager, would love the opportunity to discuss your visit.

September 11, 2024

This was the best car buying experience I have ever had. I have purchased between fifteen and twenty new vehicles during my lifetime. More

by Frank Adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Canfield
May 13, 2024

I found a car at Puyallup Subaru that just arrived and fit the bill. I called and spoke with Brittany. I attempted to confirm the trim level, but she seemed unable to figure out how to do so. Neverthel More

by Robert Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brennan
May 07, 2024

I am on my 3rd car from this dealer and my experience with them has been great. I worked with Kim on my 1st and this last time I worked with Leon. He did a great job and got me what I wanted. I also foun More

by mr.nickzander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon, Matthew Lundell
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