Subaru of Puyallup

Go see Kirk Kirk was the best! He made me feel welcome and comfortable while picking out a car. He found me the perfect car. It was in my price range. Thanks Kirk Kirk was the best! He made me feel welcome and comfortable while picking out a car. He found me the perfect car. It was in my price range. Thanks Kirk :) More

Best car buying experience EVER!!! My husband and I have purchased several vehicles over the years, 4 of the last 5 have been at Subaru of Puyallup. The dealership goes above and beyon My husband and I have purchased several vehicles over the years, 4 of the last 5 have been at Subaru of Puyallup. The dealership goes above and beyond in every area. I can’t attest to each salesperson but my observation is that they are all top notch and customer service is their priority. The past 3 out of 4 car purchases we have had Dennis Ecklund as our salesman. Not because he chased us down in the parking lot (they DO NOT do that at this dealership) but because we requested him. Dennis is a kind, knowledgeable salesman that truly makes car buying an enjoyable experience. The only reason he wasn’t our salesman on one purchase is because he was out of the office. Our experience was still awesome as that’s just how this dealership rolls, from top management to the friendly greeter that checks your car in. Thanks Subaru of Puyallup and Dennis Ecklund!!! More

So streamlined Austin and Leidy helped me, answered all of my questions and made the whole experience pain-free and kept me entertained while waiting on paperwork an Austin and Leidy helped me, answered all of my questions and made the whole experience pain-free and kept me entertained while waiting on paperwork and financing. They showed me as many cars as I wanted and explained all of my options, they helped me into the car I wanted/needed without making it feel like a chore. Everyone was very friendly and more than willing to offer assistance. Easily the best experience I have ever had buying a car. Will definitely recommend them to anyone I know in need of a new car. More

Very satisfied with Helmut and our new car! Helmut is a professional salesperson who made our purchase a very positive experience. I appreciated his no pressure demeanor and knowledge of the veh Helmut is a professional salesperson who made our purchase a very positive experience. I appreciated his no pressure demeanor and knowledge of the vehicle we ultimately purchased. I would highly recommend working with Helmut, More

Best salesman Mac was absolutely phenomenal. Found me the perfect car right away. And kept us happy and entertained while we waited in a very full waiting room to c Mac was absolutely phenomenal. Found me the perfect car right away. And kept us happy and entertained while we waited in a very full waiting room to complete the paperwork. Best car buying experience i have ever had! More

Smooth Carl was informative showed us as many cars as we wanted answered all my questions. When we got to purchase and paper work very smooth and quick. Grea Carl was informative showed us as many cars as we wanted answered all my questions. When we got to purchase and paper work very smooth and quick. Great dealership. Robin Montoya More

A breath of fresh air! The staff here do it right! I sent a web inquiry to ten western Washington dealers, and nine out of ten responses were "hey its so-and-so from the dea The staff here do it right! I sent a web inquiry to ten western Washington dealers, and nine out of ten responses were "hey its so-and-so from the dealership. Gimme a call". Subaru of Puyallup, on the other hand, sent a detailed email with all the vehicle information, a personalized (!!) video showing the interior and exterior of the car, and openly stated their realistic starting price-- not wasting my time by shooting me the MSRP minus 1%. Every staffer with whom I communicated was patient, helpful, and professional, from the awesome Internet Sales Team (shout out to Le'Shung and Aimee) to Mark Clark and Dave Warmack who assisted me through the refreshingly non-combative negotiation and sale. When I went to pick up the car, the service was just as friendly and efficient in-person. No pressure, no trying to talk me into needless upgrades, just customer-first service that earned my recommendation and loyalty. They even gave me a sandwich and water bottle for the very short time I spent waiting. The deal had already been agreed on over the phone, so Dave had no reason to continue to "sell" the car to me, but he still took the time to explain every feature, walk me through the manual, and do everything you would WANT a salesman to do without any of the stuff that makes "salesman" a dirty word. He didn't make a single extra penny by taking the time to do this, but it made all the difference in the world to me. IN SHORT: Phenomenal service, phenomenal people. Like most people, I dread the process of buying a car, but this was one of the most pleasant customer experiences I've had in my life. 5 stars, A+, etc. etc. Can't wait until my Subie breaks down in 500 years so I can do it all over again! More

Wonderful Car-buying Experience! We went to Subaru of Puyallup to buy a vehicle and happened to get Mac as our salesman. Mac has to be the BEST salesman on the planet. He's not pushy We went to Subaru of Puyallup to buy a vehicle and happened to get Mac as our salesman. Mac has to be the BEST salesman on the planet. He's not pushy at all, is extremely helpful, knowledgeable, honest, pleasant. I was quite surprised at some of his answers when we'd compare the car there with another we were considering. His honesty was arresting... I had a terrible experience at another dealership a year ago... so deceived and cheated and lied to... It's not that way at all at this dealership. When we were signing papers to purchase the vehicle, the loan agent, Kim, asked if we'd been promised anything. If we had, we were to write it down on the document (I so wish that had been asked a year ago at the other dealership!). I love this company! When we need another vehicle, I am going back to Subaru of Puyallup. I highly recommend them. More

New car purchase We had a great experience at Subaru of Puyallup!! Friendly, accommodating, and easy, sums up our car purchase! George Mayfield/Ryan Forstrom rock the We had a great experience at Subaru of Puyallup!! Friendly, accommodating, and easy, sums up our car purchase! George Mayfield/Ryan Forstrom rock the sales experience!!! Ten Stars!!! More

Nice car, good deal, easy to work with. I shopped around for a few months trying to find a newer used Subaru outback that was a solid buy. I called up Subaru of Puyallup about a car and they I shopped around for a few months trying to find a newer used Subaru outback that was a solid buy. I called up Subaru of Puyallup about a car and they were able to work with me and come down to my price range. We struck a deal on the phone and I drove down the next day. They didn’t try to sell me anything extra or change the price. The buying process was easy and Ryan Gifford was very friendly and easy to work with. The car was what I was expecting and was a good deal and I was very happy there was nothing hidden when I got there after driving 2.5 hours from Bellingham to Puyallup. I would definitely buy a car from them again. More