Subaru of Puyallup

Smooth Carl was informative showed us as many cars as we wanted answered all my questions. When we got to purchase and paper work very smooth and quick. Grea Carl was informative showed us as many cars as we wanted answered all my questions. When we got to purchase and paper work very smooth and quick. Great dealership. Robin Montoya More

A breath of fresh air! The staff here do it right! I sent a web inquiry to ten western Washington dealers, and nine out of ten responses were "hey its so-and-so from the dea The staff here do it right! I sent a web inquiry to ten western Washington dealers, and nine out of ten responses were "hey its so-and-so from the dealership. Gimme a call". Subaru of Puyallup, on the other hand, sent a detailed email with all the vehicle information, a personalized (!!) video showing the interior and exterior of the car, and openly stated their realistic starting price-- not wasting my time by shooting me the MSRP minus 1%. Every staffer with whom I communicated was patient, helpful, and professional, from the awesome Internet Sales Team (shout out to Le'Shung and Aimee) to Mark Clark and Dave Warmack who assisted me through the refreshingly non-combative negotiation and sale. When I went to pick up the car, the service was just as friendly and efficient in-person. No pressure, no trying to talk me into needless upgrades, just customer-first service that earned my recommendation and loyalty. They even gave me a sandwich and water bottle for the very short time I spent waiting. The deal had already been agreed on over the phone, so Dave had no reason to continue to "sell" the car to me, but he still took the time to explain every feature, walk me through the manual, and do everything you would WANT a salesman to do without any of the stuff that makes "salesman" a dirty word. He didn't make a single extra penny by taking the time to do this, but it made all the difference in the world to me. IN SHORT: Phenomenal service, phenomenal people. Like most people, I dread the process of buying a car, but this was one of the most pleasant customer experiences I've had in my life. 5 stars, A+, etc. etc. Can't wait until my Subie breaks down in 500 years so I can do it all over again! More

Wonderful Car-buying Experience! We went to Subaru of Puyallup to buy a vehicle and happened to get Mac as our salesman. Mac has to be the BEST salesman on the planet. He's not pushy We went to Subaru of Puyallup to buy a vehicle and happened to get Mac as our salesman. Mac has to be the BEST salesman on the planet. He's not pushy at all, is extremely helpful, knowledgeable, honest, pleasant. I was quite surprised at some of his answers when we'd compare the car there with another we were considering. His honesty was arresting... I had a terrible experience at another dealership a year ago... so deceived and cheated and lied to... It's not that way at all at this dealership. When we were signing papers to purchase the vehicle, the loan agent, Kim, asked if we'd been promised anything. If we had, we were to write it down on the document (I so wish that had been asked a year ago at the other dealership!). I love this company! When we need another vehicle, I am going back to Subaru of Puyallup. I highly recommend them. More

New car purchase We had a great experience at Subaru of Puyallup!! Friendly, accommodating, and easy, sums up our car purchase! George Mayfield/Ryan Forstrom rock the We had a great experience at Subaru of Puyallup!! Friendly, accommodating, and easy, sums up our car purchase! George Mayfield/Ryan Forstrom rock the sales experience!!! Ten Stars!!! More

Nice car, good deal, easy to work with. I shopped around for a few months trying to find a newer used Subaru outback that was a solid buy. I called up Subaru of Puyallup about a car and they I shopped around for a few months trying to find a newer used Subaru outback that was a solid buy. I called up Subaru of Puyallup about a car and they were able to work with me and come down to my price range. We struck a deal on the phone and I drove down the next day. They didn’t try to sell me anything extra or change the price. The buying process was easy and Ryan Gifford was very friendly and easy to work with. The car was what I was expecting and was a good deal and I was very happy there was nothing hidden when I got there after driving 2.5 hours from Bellingham to Puyallup. I would definitely buy a car from them again. More

Quick, Easy, Great Price, No Pressure, No Stress. When our Subaru Outback reached 17 years and 182,000 miles we felt that it was time to replace it. Like many others we was dreading the whole car buyi When our Subaru Outback reached 17 years and 182,000 miles we felt that it was time to replace it. Like many others we was dreading the whole car buying experience. That feeling that you were going to get screwed but not knowing which direction it would come from. Then I found Subaru of Puyallup. Being a creature of the internet I did way too much research, both about Subaru and dealerships. While there were other dealerships closer to where we live, none of them came close to what we found at Subaru of Puyallup. Initially I corresponded with Brittany exploring various cars and prices. She responded promptly to my every question and help me narrow down my search. The prices quoted were also well below any other dealership. We agreed upon a car, price and a time to meet. This was all done prior to even going to the dealership. When my wife and I arrived at Subaru of Puyallup we were met by Brittany and introduced to Kirk who would be our sales person. Between the time that we had corresponded with Brittany and going to the dealership we had decided to look at two other color and option packages. Kirk made sure that we were able to explore every option prior to deciding. When we finally decided on a vehicle, they did not have one like that on their lot, but they did find one in the area and arranged to get it that very day. We had now agreed upon a car and price, No Pressure, No Stress. Now on to see the finance person, this seems to be where the pressure begins and the dealership makes it's profit. Not so at Subaru of Puyallup. We met with Matt and arranged financing and he answered all our questions about service contracts, etc without any pressure. Quick, Easy, No Pressure, No Stress. We went to lunch while they picked up the car and prepped it for us. When we returned from lunch it was ready and Kirk spent time familiarizing us with it and the manuals. We left feeling like we had purchased the right car for us at a great price. I do and will highly recommend Subaru of Puyallup for anyones car buying needs. Quick, Easy, Great Price, No Pressure, No Stress. Thanks Subaru of Puyallup, Fred More

Ask for Dave! I just bought my first car from Dave Warmack at Subaru of Puyallup--and it was an excellent experience. Not only did he manage to snag the specifi I just bought my first car from Dave Warmack at Subaru of Puyallup--and it was an excellent experience. Not only did he manage to snag the specific car that I wanted from another dealership in Spokane and bring it across the state for me so I could have exactly what I wanted--but he matched the price I was offered from another dealership AND delivered the car weeks before the other dealership could. I financed the car, and both Dave and Kym worked to get me a decent interest rate, despite having a bit of a rough credit history. Excellent--above and beyond--customer service. Highly recommended! Ask for Dave! More

Stress Free = Great service I did a lot of research before I ventured out and actually walked the lot. On the recommendation of a friend I contacted Puyallup of Subaru and then s I did a lot of research before I ventured out and actually walked the lot. On the recommendation of a friend I contacted Puyallup of Subaru and then sat down with Dave Warmack who already been informed of my interests from my initial query. Dave took me on a great test drive which included some winding rides, railroads tracks, and some nice scenery. During the drive Dave casually pointed out the many features of the car (many of which I already knew) and demonstrated them as well when appropriate. The Forester sold itself. Dave facilitated the sale and during that process pointed out all the options available to me and always allowing me to come to my own conclusions with no pressure. I went through all the paper work and had a new automobile within a couple of hours. Dave was very friendly and professional in assuring that all the the i's were dotted and the t's were crossed. Teaming up with Mark Clark (Sales Manager) and Kimberly Ruff (Finance Manger) this experience was smooth sailing for this old salt. More

Bought my Ford from the Subaru dealer This was the quickest, easiest car buying experience ever. We showed up with the exact car that we wanted after finding it online. We were pre-approve This was the quickest, easiest car buying experience ever. We showed up with the exact car that we wanted after finding it online. We were pre-approved through a financing source at a good rate and payment, but Subaru found something even better. There was never any pressure to look at something else. There was not any up sale and the entire experience was very smooth. The dealership building is great, very relaxing with a nice fireplace, massage room and place for kids to play. Though we didn't get an Subaru, the vehicle we walked out with is one we both love. Thanks Carl and Kimberly. More

Outstanding service I am extremely grateful to everyone at Subaru of Puyallup for excellent service when I was under unexpected time pressure to replace my car after a co I am extremely grateful to everyone at Subaru of Puyallup for excellent service when I was under unexpected time pressure to replace my car after a collision. My salesperson, Helmut Immig, in particular, was patient and attentive, listening to my needs and answering my questions (as I discovered some needs I hadn't previously thought of while looking at cars on a very busy day for the dealership). Helmut attended to me throughout the purchasing process, even bringing me lunch while I waited for the financing and meeting me at the body shop the following business day, his day off, with the car ready to go so that I could tie up loose ends and get to work on time. Highly recommended! More