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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,870 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,870 reviews

December 21, 2024

Spitzer Kia Cleveland made us feel so comfortable and welcome from the moment we stepped inside. George was incredibly, personable, knowledgeable and helped to get us a great deal on a brand new car! More

by jmarie0703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
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December 20, 2024

Brought my vehicle in for oil change, inspection and a recall issue. Was assisted by James Martin and was very pleased with his help. He informed of status of vehicle and time of service was very good, More

by Mary prager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier/receptionist very polite
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December 19, 2024

Service was done well and the guy that worked with me, Randy, was super kind. More

by Carli m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Maggio
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December 05, 2024

I worked with Jon Hawk and the entire process was smooth sailing from beginning to end !! I am happy with my experience and my new vehicle!! More

by Ihatehoes97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Hawk, Jeremy Zabell
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Dec 09, 2024 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! Jon is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new vehicle and safe travels!

December 01, 2024

The dealership is ok but our salesman, George Woods, was fantastic. He was very helpful and took care of the lot of the paperwork for me while I had an issue with my insurance company. Everything was very e More

by babyboo31664
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Markiewicz, George R. Woods
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Dec 04, 2024 -

Spitzer Kia Cleveland responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that George took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

November 30, 2024

Right from the beginning George was very professional and kind. He made the entire buying process simple and relaxing. More

by EdNolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods
Report | Print
Dec 04, 2024 -

Spitzer Kia Cleveland responded

Ed, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. George will be thrilled to hear your kind words as well. Warm wishes and safe travel!

November 27, 2024

I was at the dealership on Nov. 21, 2024 for my routine maintenance. James Martin, my Service Advisor, was great and professional! He explained/went over everything with me. I have More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
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Dec 04, 2024 -

Spitzer Kia Cleveland responded

Thank you for your time and review! We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! James will be thrilled to see you mentioned him on this top-notch review. Should you need anything else, please do not hesitate to call.

November 21, 2024

This dealer is great. My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and wor More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin, Kim Boutell, Belinda Frost
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Nov 21, 2024 -

Spitzer Kia Cleveland responded

Richard, We are grateful for you leaving us this exceptional review! We are pleased to know that our team got you in and out as soon as possible and answered all of your questions. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 20, 2024

All the staff were friendly and 💯 satisfied with my car buying experience. Would not hesitate to buy again More

by lisa.wacker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill, Michael Rosado
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Nov 21, 2024 -

Spitzer Kia Cleveland responded

Lisa, Thank you for leaving us this incredible review! We are happy to know that our team was friendly and your are satisfied with your car buying experience. We look forward to working with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!

November 19, 2024

I have always had a good experience when I visit Spitzer Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service More

by Gkeipert18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
Nov 21, 2024 -

Spitzer Kia Cleveland responded

We appreciate you for leaving Belinda this stellar review! We are delighted to know that she always goes above and beyond for you. If there is ever anything more that we may help you with please do not hesitate to let us know.

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