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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,904 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,904 reviews

April 10, 2025

We had a great experience with our recent service appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. More

by colemae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
April 08, 2025

I make my appointments every single time. And I have very good experience. I recommended everybody. For service More

by lousasic79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
Report | Print
Apr 08, 2025 -

Spitzer Kia Cleveland responded

Thank you for your positive review and recommendation! Your safety and satisfaction are our utmost priorities and we are glad that our team consistently provides you with a top-notch experience. We hope that you continue to choose us for all of your future automotive needs!

April 07, 2025

I recently picked up a nail in my sidewall. It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, B More

by pgr
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
Apr 08, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are glad that Belinda took exceptional care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 05, 2025

The man was very professional and very knowledgeable about the van. Everything was done in a timely matter. More

by Jasmineg0728@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
Apr 08, 2025 -

Spitzer Kia Cleveland responded

Jasmine, Thank you for your kind review! We are pleased to hear that our team provided you with quality and efficient service throughout your visit. We hope that you continue to choose us for all of your future automotive needs!

March 27, 2025

Joshua Cole was a fantastic sales rep— knowledgeable, professional and very personable. He made the entire process easy! More

by LA7116501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cole
Report | Print
Mar 27, 2025 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review! Providing a smooth and efficient experience is always our goal, and we are glad that Joshua's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

March 21, 2025

Greasy customer service by Richard Montague. I was in need of emergency tire replacement and he was of great assistance. More

by cclem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Montague
Report | Print
Mar 24, 2025 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Richard got your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 16, 2025

5th car purchased from Spitzer West. I keep coming back because of the fantastic service! I’ve never been disappointed and highly recommend! Check out George Woods when you go! More

by Gretch Feiste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Michael Rosado
Report | Print
Mar 17, 2025 -

Spitzer Kia Cleveland responded

Thank you for your amazing review and recommendation! It is an honor to have earned your confidence and loyalty, and we are glad that George and the team consistently provide you with top-notch service. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 08, 2025

George was great and made the process very easy! Will be back when I need my next vehicle and will recommend others to him! More

by Skkain7272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Michael Mansour
Report | Print
Mar 10, 2025 -

Spitzer Kia Cleveland responded

Thank you for leaving George this positive review and recommendation! We realize you have several options when choosing a car dealership, and we are honored that you picked us. We are glad that he provided you with a smooth, 5-star experience. Wishing you the safest of travels until we meet again!

March 07, 2025

The staff were nice and attentive. The people that helped me were great and were able to get me in the car I wanted! More

by kaylintloper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Freddy Mansour, George R. Woods, Belinda Frost
Report | Print
Mar 10, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are glad that our team was both kind and helpful. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

March 07, 2025

Great customer service. Have always took care of me anytime I went in there and george is amazing More

by shelly200258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Report | Print
Mar 07, 2025 -

Spitzer Kia Cleveland responded

Thank you for your kind review! We are honored by your continued business, and we are glad that George consistently takes great care of you. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

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