Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Kia Cleveland
Cleveland, OH
2,054 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,054 reviews
November 29, 2025
Kia Spitzer Cleveland advertised black Friday deal. $2,000 any car in stock and an additional $500 off towards a trade. I spoke to the internet sales representative Alexis and she confirmed the availab $2,000 any car in stock and an additional $500 off towards a trade. I spoke to the internet sales representative Alexis and she confirmed the availability of the car I wanted to see and the black Friday $2,000 off and other incentives. The advertisement is a total SCAM. Conveniently, the in stock car that I was interested in and confirmed by the internet sales representative wasn't on sale. There was no 'Cash' discount incentive and no extra $500 on a trade. The whole deal is a scam. BEWARE. When questioned about the 'LIFETIME. power train warranty....only valid if Spitzer does all the maintenance on the vehicle (no oil changes at Goodyear, Conrad or other affordable service centers. Since I am only reviewing this bad experience, I will not comment on several earlier attempts to do business with Spitzer. Suggestion....Go to Ganley. I was treated fair and they truly work for your business More
by Rob & Becky
Employees Worked With
Larry
November 27, 2025
Freddy does not go above and beyond Making me return a car after 5 months and 10 k miles because the bank is basically stating the car was over priced so he wants me to put an additional 5000 down on top car after 5 months and 10 k miles because the bank is basically stating the car was over priced so he wants me to put an additional 5000 down on top of my 2500 already. George and Erica are top notch people and have really tired their hardest to make it happen but Freddy just wont budge (GREED). Its a shame that after many years and many family that has bought from here I am being done this way. But their lost everyone has heard about this situation and refuse to ever step foot in that dealership again. More
by john.sabo75
November 27, 2025
I had a great experience with George & Nick; they helped me get to the price point I was looking for and provided great service along the way. Made my first time buying a new car a bit easier & less stressf me get to the price point I was looking for and provided great service along the way. Made my first time buying a new car a bit easier & less stressful, and really helped ease my mind throughout the process More
by Kcobb2124
November 25, 2025
Everyone did a great job It was a positive experience It was amazing All went well was amazing All went well More
by PETERP4951
Verified CustomerNovember 25, 2025
Everyone was very nice and informative Great people Great service thank you very much 😊 truly Great service thank you very much 😊 truly More
by TINKERBL55
Employees Worked With
November 24, 2025
George Woods was great made me feel welcome very helpful good character I would recommend good character I would recommend More
by mccoydarnella
Employees Worked With
November 24, 2025
Luis was easy to work with and finance made getting the deal done easy, highly recommend deal done easy, highly recommend More
by bakerdevyn12
November 23, 2025
Great service and fast service really nice staff good pricing fair cleaned my car as well pricing fair cleaned my car as well More
by Brittbgill
Employees Worked With
