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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,883 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,883 reviews

January 30, 2025

staff was very attentive and helpful while we were deciding on a vehicle to choose More

by dbpdexter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez, Michael Mansour, Mate Tamas
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Jan 30, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us. Our guests' satisfaction is our utmost priority, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 30, 2025

This is my 3rd car that I am purchasing through Kia of Spitzer! Very satisfied with the process! Big thanks to George and Cindy! More

by SANDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Stephen Donat, Cindy Smith
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Jan 30, 2025 -

Spitzer Kia Cleveland responded

Sandy, Congratulations on the purchase of your 3rd vehicle and welcome to the- Spitzer Kia West family. We are delighted to hear that George and Cindy were able to provide you with exceptional customer service that you are willing to return back to our dealership for this sales experience. We look forward to seeing you in the future, Safe travels!

January 28, 2025

The salesman George was very patient with my purchase. He took his time and advocated for the best deal for my specific situation. More

by leaundraperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Report | Print
Jan 28, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us. We greatly appreciate the opportunity to work with you, and we are glad that George took great care of you. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

January 26, 2025

I keep coming back, this is my fifth purchase and I would highly recommend the dealership and George Woods from Sales. Very friendly and professional More

by Anderson.mema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Mel Curran
Report | Print
Jan 27, 2025 -

Spitzer Kia Cleveland responded

Thank you for your excellent review and recommendation! We are honored by your continued business, and we are gad that George was both kind and helpful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

January 22, 2025

Sales representative George Woods is courteous and professional I have returned to buy another car from him More

by Anderson.mema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Mel Curran
Report | Print
Jan 23, 2025 -

Spitzer Kia Cleveland responded

Anderson, On behalf of everyone here at- Spitzer Kia Cleveland, thank you for your very kind review but also your loyalty to our dealership. We understand that you have several of choices when choosing a dealership, so thank you for choosing us for this experience. George will be over-joyed to hear that you added him to your splendid review and willingness to return back to him for his services. If there is anything else we can do to assist you, please let us know we would love to help. Safe travels!

January 21, 2025

The staff is friendly and really tries to help. However, my view of the company has changed. They hired a third party to install my remote start. I'm having issues of inferior quality with the FOB. More

by Tikitemble
Recommend Dealer
No
Employees Worked With
Gh
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Jan 22, 2025 -

Spitzer Kia Cleveland responded

I sincerely apologize for the frustration and inconvenience you've experienced with your key FOB. It's disheartening to hear about the connectivity issues and the lack of solutions from our team. I understand how important reliability is, especially after such a significant investment. Your feedback is invaluable, and I encourage you to reach out to us to our department and ask for the Service Manager available for further assistance as we want to make this right for you. Thank you for your patience as we work to resolve this matter. Safe travels!

Jan 23, 2025 -

Tikitemble responded

Already tried that. 😐

January 16, 2025

When we drove up to the dealership, they were very welcoming. John Hawk the sales associate helped me find exactly what I was looking for at an affordable price. I would recommend this dealership to a More

by gisell.t216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hawk
Report | Print
Jan 20, 2025 -

Spitzer Kia Cleveland responded

Thank you for your very kind review. We are thrilled to hear that John was able to provide you with exceptional customer service your way, he will be overly excited to hear your very kind words and willingness to recommend him to others, thank you. If there is anything else we can assist you with, please don't hesitate to ask, Safe travels!

January 12, 2025

I want to thank the staff of Kia in Brookpark for giving me excellent customer service and helping me purchase my first car. I couldn’t of asked for better customer service More

by dmarrero440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mel Curran , George R. Woods, Andrew Mansour
Report | Print
Jan 13, 2025 -

Spitzer Kia Cleveland responded

On behalf of everyone here at- Spitzer Kia West, thank you for providing us with this wonderful review about our dealership. Our dealership strives to give all our customer top-notch customer service before and after the sales process. Safe travels, if there is anything else we can assist you with please contact us at the dealership.

January 09, 2025

George Woods was great in helping with my needs and getting me into something I wanted. I highly recommend Spitzer Kia. Thank you! More

by sislb76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Kim Boutell, George R. Woods, Michael Rosado
Report | Print
Jan 10, 2025 -

Spitzer Kia Cleveland responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Kia West, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that George was able to assist you in finding a vehicle that was right for you.

January 08, 2025

George and Michael were amazing! They made the process smooth and effortless! Definitely a great first time experience! More

by Mallory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Michael Mansour
Report | Print
Jan 08, 2025 -

Spitzer Kia Cleveland responded

Mallory, Thank you for your time to give feedback about our Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. George and Michael will be over-joyed to hear your very kind words as well, thank you! We look forward to seeing you again when your vehicle is ready for its next service, Safe travels!

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