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Spitzer Kia Cleveland
Cleveland, OH
2,119 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,119 reviews
February 03, 2026
Everyone was exceptionally helpful and nice. George and the Sales manager were awesome to work with George and the Sales manager were awesome to work with More
by deniserepp
Employees Worked With
February 03, 2026
Arielle failed to communicate the status/progress of the work on my car. I sat for three hours with no updates, or estimate of time remaining. This is the poorest customer service I have ever experienced at work on my car. I sat for three hours with no updates, or estimate of time remaining. This is the poorest customer service I have ever experienced at Spitzer Kia. The waiting area is cold and uninviting. More
by djkottke
Verified CustomerEmployees Worked With
February 01, 2026
Background music in the showroom is one thing, blasting at concert level is beyond appropriate. One cannot hold a conversation without having to raise their voice to be heard. at concert level is beyond appropriate. One cannot hold a conversation without having to raise their voice to be heard. More
by rawa321
January 30, 2026
The service department is fantastic I've worked with all the service advisors and they are all very knowledgeable about my car and help me with anything I need. the service advisors and they are all very knowledgeable about my car and help me with anything I need. More
by jmay6
January 30, 2026
The service department is fantastic I've worked with all the service advisors and they are all very knowledgeable about my car and help me with anything I need. the service advisors and they are all very knowledgeable about my car and help me with anything I need. More
by jmay6
January 30, 2026
George was outstanding. He was professional, knowledgeable, and extremely patient throughout the entire process. He took the time to understand exactly what I was looking fo He was professional, knowledgeable, and extremely patient throughout the entire process. He took the time to understand exactly what I was looking for and never made me feel pressured. He explained everything clearly, answered all my questions honestly, and made sure I was comfortable every step of the way. George truly went above and beyond to make this a great experience. Erica was exceptional. She was transparent, fair, and very easy to work with. She took the time to explain the numbers clearly and worked hard to get me the best possible deal. Her professionalism and honesty made me feel confident and valued as a customer. You can tell she genuinely cares about customer satisfaction. More
by aliabuhashia52
Employees Worked With
January 30, 2026
A delightful experience always. Smiles galore and sincere empathy. A happy feeling permeates the entire dealership. Smiles galore and sincere empathy. A happy feeling permeates the entire dealership. More
by Docsawhny
January 29, 2026
Great The lady who took my car was very thorough, kind, and explained everything that would take place. and explained everything that would take place. More
by Skatingeorge
January 25, 2026
Nice friendly staff. Service was good. But too long of a wait for an oil change. Service was good. But too long of a wait for an oil change. More
by STRETCH114
January 25, 2026
I made the appt 25 days in advance. When I arrived there was no record of an appt. Belinda was nice enough to fit me in. When I arrived there was no record of an appt. Belinda was nice enough to fit me in. More
by Borsukdf
Employees Worked With
