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Spitzer Kia Cleveland

Cleveland, OH

4.8
2,020 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,020 reviews

November 07, 2025

Fast and very friendly! ! The team goes out of there was to answer your questions More

by LHOVANEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 06, 2025

Clean organized everyone is friendly and courteous and always on schedule with appointments thanks for all everyone does More

by STEVEMCRITCHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Clay-Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2025

Kia is attentive, friendly, helpful, communicates on regular basis, turn around time is acceptable, no issues with their work. More

by JJOHNSONJR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Sardich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jeremy and our team. Please don't hesitate to let us know if we can be of further assistance.

November 04, 2025

It took longer than expected and there were more repairs needed than originally quoted. Belinda kept me informed and was very polite More

by sesallow
Recommend Dealer
Yes
Employees Worked With
Belinda
Nov 05, 2025 -

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 03, 2025

I will never go to another dealership because Spitzer Kia has the best deals and best customer service! More

by JHIMMELEIN1
Recommend Dealer
Yes
Employees Worked With
Matthew Sorma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Cole
2.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2025

I had a wonderful experience purchasing my new Kia K4 from Cleveland Kia! My salesperson, Emmanuel, was fantastic — friendly, knowledgeable, and helpful every step of the way. The whole team works togeth More

by Red
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmella Gullas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Spitzer Kia Cleveland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

November 01, 2025

The service is first rate. Belinda Frost is wonderful always takes care of my issues and keeps me informed on my cars progress and makes sure that my car is ready on time and al More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

November 01, 2025

Great customer service. And got me out of there in a decent amount of time. More

by FullMetal
Recommend Dealer
Yes
Employees Worked With
Richard Montague, Richard Montague
Nov 01, 2025 -

Spitzer Kia Cleveland responded

Thanks for sharing about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

October 31, 2025

Work done was fine but communication from the contact person was lacking. After initial call at 8:15 I was never told or contacted about ready time. Called 3x starting at 4:00 leaving multiple voice msg More

by FBUDZIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2025 -

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 31, 2025

Walid was amazing! He talked to me treated me like friend/family and got me the price I was willing to pay monthly! I would recommend anyone buying a car to find him im More

by wilsmama12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Chaiban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

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