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Southern Hyundai Newport News
Newport News, VA
1,779 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,780 reviews
July 03, 2025
I have a problem with my infotainment center and according to Chevy it is a common problem. Why were the technicians not able to figure out a solution to something that is a common occurrence. according to Chevy it is a common problem. Why were the technicians not able to figure out a solution to something that is a common occurrence. More
by Spetix1
Verified CustomerEmployees Worked With
July 03, 2025
I recently had my oil change and state inspection done at the Hyundai store’s service department, and I couldn’t be happier with the experience! the Hyundai store’s service department, and I couldn’t be happier with the experience! More
by TIERRA.GRANT
Employees Worked With
July 03, 2025
Always great professional caring service! They know me, but most important they know my car! They know me, but most important they know my car! More
by MATHER30R88
July 03, 2025
I have dealt with this dealership since 2003 and have always had a good experience. Not the last two visits. (One was stopping by to check for used inventory, with very specific interests. They sat me d always had a good experience. Not the last two visits. (One was stopping by to check for used inventory, with very specific interests. They sat me down and took nearly 45 minutes to check. This should have taken two minutes. Then they insisted I wait while they brought in a vehicle. The vehicle was not the make or model I asked for and was considerably more than the figure I gave them. THEN they proceeded to turn me over to someone else who tried to add all kinds of things to the cost of vehicle. It was now nearly double the price I had asked for. I found them to be condescending at the very least. They had wasted nearly two hours of my time. I had been looking all over and everywhere else was pretty straight forward and I was in and out in 30 minutes. I did find a wonderful dealer who gave me straight up off the lot price for what we were looking for. Next was an appointment for a free oil change and inspection . I had called twice to schedule but was told it was too early (for the oil change). I also asked to be sure that I had lifetime (not 3 year oil changes and was assured I did. When I got there I was told that now I was too late for my free oil change because it had been 3 years. Had I come in earlier (which I had been told was too early) it would have been free. The service guy was not my regular team and was very irritated with me. He agreed to the free change but was in no way gracious about it. He also told me the only way I could get a back wiper blade was from the dealership. I stopped on the way home and picked one up at Auto Zone. When everything was done he handed me some stapled sheets and told me I was “good to go” Later on I looked through the sheets and saw that I needed both cabin and engine air filters! While putting those in I noticed some of my fluids were low, including coolant. I just assumed they would have checked fluids and topped off. I thought they were supposed to rotate tires but I don’t see anything that says they were. This dealership is definitely not the caliber it used to be. More
by darlenetmundy
Employees Worked With
July 02, 2025
They got the job done quicker than I expected and at a price lower than I expected to pay. price lower than I expected to pay. More
by Rick.ferris
Employees Worked With
July 02, 2025
Enjoyed the fast service, and complimentary waiting area. Love the new car warranty and employees are all friendly and efficient! Love the new car warranty and employees are all friendly and efficient! More
by Carpenter31413
July 02, 2025
Joel was Amazing! Professional and patient! He was not pushy and asked me what I wanted! He ensured he presented me with a car that met my needs. Chris B was knowledge Professional and patient! He was not pushy and asked me what I wanted! He ensured he presented me with a car that met my needs. Chris B was knowledgeable. And friendly. More
by ckyvette18
July 01, 2025
The phone service to the service department is -5. It is terrible. Every time I call it takes forever , but once you get to talk to some one, they rate a 5. I am very pleased with the work and I prefe It is terrible. Every time I call it takes forever , but once you get to talk to some one, they rate a 5. I am very pleased with the work and I prefer to deal with Jeffery Moien! He's the Best! More
by kay14
July 01, 2025
Great service provided with fast appointments and affordable pricing ensure I will be back for all my car needs affordable pricing ensure I will be back for all my car needs More
by Mackieam
Employees Worked With
