Robert Smith
Assistant Parts Manager
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
139 Reviews
Write a Review139 Reviews of Robert Smith
May 13, 2026
Disappointed that technician did not return dash display to my set up. Still can not get it back. Technician turned lights off auto and I was not aware driving home in the rain with wipers on & no lights. to my set up. Still can not get it back. Technician turned lights off auto and I was not aware driving home in the rain with wipers on & no lights. More
Other Employees Tagged: Robert Bradford
May 08, 2026
At the dealership I receive excellent, professional service. They explain what is going to be done to my vehicle before anything is performed and make sure that I understand maintenance requirements. service. They explain what is going to be done to my vehicle before anything is performed and make sure that I understand maintenance requirements. More
Other Employees Tagged: Robert Smith
May 07, 2026
I cannot reach the service department by telephone. I tried for over 24 hours, waiting on hold and going through the main switchboard but they never picked up. I then went there personally and was give I tried for over 24 hours, waiting on hold and going through the main switchboard but they never picked up. I then went there personally and was given an appointment for 8 days later. On the day of my appointment, I was told they had to order my seatbelt and it would take 3-5 business days. It has been four business days and I have not received a call and again cannot reach them. Total time almost two weeks and no end in sight. Chris House gave me a card with 'his' number on it (243-2020)but the number is no longer in service. After this repair is completed, I will no longer come to your location. I am thoroughly disgusted and frustrated. More
Other Employees Tagged: Robert Smith
May 06, 2026
My recent oil and filter change was quick and efficient. I had some friendly conversations and interactions with the team members while waiting. I had some friendly conversations and interactions with the team members while waiting. More
Other Employees Tagged: Robert Smith
April 17, 2026
Fast, convenient, professional. We bring all of our vehicles to this dealership for service. Our next vehicle will be purchased here in the future!!! We bring all of our vehicles to this dealership for service. Our next vehicle will be purchased here in the future!!! More
Other Employees Tagged: Chris House
April 14, 2026
The sales staff at this dealership were very accommodating. The vehicle we came to look at was actually at their sister store in Chesapeake. Tyler and his manager arranged for the vehicle to be accommodating. The vehicle we came to look at was actually at their sister store in Chesapeake. Tyler and his manager arranged for the vehicle to be brought to their location while we test drove another vehicle. Chris in finance made the process easy. My mother was very pleased. More
Other Employees Tagged: Robert Smith

