Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
139 Reviews
4.7

139 Reviews

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139 Reviews of Robert Smith

May 13, 2026

Dealership Rating
Employee Rating

Above and beyond customer satisfaction everyday of the year. GREAT at what they do! ?? alot. More

by dkangea6
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 13, 2026

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Employee Rating

Disappointed that technician did not return dash display to my set up. Still can not get it back. Technician turned lights off auto and I was not aware driving home in the rain with wipers on & no lights. More

by elizabeth.mathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bradford

May 08, 2026

Dealership Rating
Employee Rating

At the dealership I receive excellent, professional service. They explain what is going to be done to my vehicle before anything is performed and make sure that I understand maintenance requirements. More

by BUNNYPMOORE
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 08, 2026

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 07, 2026

Dealership Rating
Employee Rating

I cannot reach the service department by telephone. I tried for over 24 hours, waiting on hold and going through the main switchboard but they never picked up. I then went there personally and was give More

by Kathyann
Recommend Dealer
No

Other Employees Tagged: Robert Smith

May 08, 2026

Southern Hyundai Newport News responded

Kathyann. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 06, 2026

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Employee Rating

My recent oil and filter change was quick and efficient. I had some friendly conversations and interactions with the team members while waiting. More

by CAMRYNCOUNSIL
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 08, 2026

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and polite especially Chris When making the appt Rachel was very helpful and got me an appt right away More

by MISSIE0926
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

April 29, 2026

Dealership Rating
Employee Rating

Very good service thus far. I would recommend this dealership moving forward. The service after the sale has been good as well. More

by JKEITHMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 28, 2026

Dealership Rating
Employee Rating

No issues, seen on time, work completed quickly,no complaints Everything was great I will return More

by BSTEN106
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Apr 29, 2026

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2026

Dealership Rating
Employee Rating

Fast, convenient, professional. We bring all of our vehicles to this dealership for service. Our next vehicle will be purchased here in the future!!! More

by BILLANDCHRISTY.BUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House

Apr 17, 2026

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 14, 2026

Dealership Rating
Employee Rating

The sales staff at this dealership were very accommodating. The vehicle we came to look at was actually at their sister store in Chesapeake. Tyler and his manager arranged for the vehicle to be More

by ree1945
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Apr 17, 2026

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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