Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
145 Reviews
4.7

145 Reviews

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145 Reviews of Robert Smith

June 05, 2026

Dealership Rating
Employee Rating

Greeted almost immediately. Fast friendly service. Excellent waiting area. Dealership was very clean and updated. More

by Hammero,PennyR
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Jun 10, 2026

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 05, 2026

Dealership Rating
Employee Rating

My interactions with this service department, and actually all the employees I have met there, have always been positive. Everyone has been kind, courteous and attentive. I have full confidence in t More

by CSTAN336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 02, 2026

Dealership Rating
Employee Rating

Robert is wonderful to work with. He and th service manager Derrick take wonderful care of me every time I am there! More

by CAITLIN.H.STITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 27, 2026

Dealership Rating
Employee Rating

Always polite and helpful. Waiting area was comfy and clean I always feel welcomed by everyone More

by 00peyton
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 28, 2026

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 24, 2026

Dealership Rating
Employee Rating

Very helpful and the people are very knowledgeable and kind! Have bought 4 cars from them now as I trust them! More

by ROBINSUE1955
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 27, 2026

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 21, 2026

Dealership Rating
Employee Rating

Quick and easy service. Making the appointment was easy. Check in at dealership was fast. Waited in lobby. More

by Grav4
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 27, 2026

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 13, 2026

Dealership Rating
Employee Rating

Above and beyond customer satisfaction everyday of the year. GREAT at what they do! ?? alot. More

by dkangea6
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 27, 2026

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2026

Dealership Rating
Employee Rating

Disappointed that technician did not return dash display to my set up. Still can not get it back. Technician turned lights off auto and I was not aware driving home in the rain with wipers on & no lights. More

by elizabeth.mathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bradford

May 27, 2026

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

May 08, 2026

Dealership Rating
Employee Rating

At the dealership I receive excellent, professional service. They explain what is going to be done to my vehicle before anything is performed and make sure that I understand maintenance requirements. More

by BUNNYPMOORE
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

May 08, 2026

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 07, 2026

Dealership Rating
Employee Rating

I cannot reach the service department by telephone. I tried for over 24 hours, waiting on hold and going through the main switchboard but they never picked up. I then went there personally and was give More

by Kathyann
Recommend Dealer
No

Other Employees Tagged: Robert Smith

May 08, 2026

Southern Hyundai Newport News responded

Kathyann. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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