Robert Smith
Assistant Parts Manager
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
145 Reviews
Write a Review145 Reviews of Robert Smith
June 05, 2026
My interactions with this service department, and actually all the employees I have met there, have always been positive. Everyone has been kind, courteous and attentive. I have full confidence in t actually all the employees I have met there, have always been positive. Everyone has been kind, courteous and attentive. I have full confidence in the service department. They are always responsive and prompt. More
Other Employees Tagged: K. LaMar Gresham, Robert Bradford, jeffrey moien
May 13, 2026
Disappointed that technician did not return dash display to my set up. Still can not get it back. Technician turned lights off auto and I was not aware driving home in the rain with wipers on & no lights. to my set up. Still can not get it back. Technician turned lights off auto and I was not aware driving home in the rain with wipers on & no lights. More
Other Employees Tagged: Robert Bradford
May 08, 2026
At the dealership I receive excellent, professional service. They explain what is going to be done to my vehicle before anything is performed and make sure that I understand maintenance requirements. service. They explain what is going to be done to my vehicle before anything is performed and make sure that I understand maintenance requirements. More
Other Employees Tagged: Robert Smith
May 07, 2026
I cannot reach the service department by telephone. I tried for over 24 hours, waiting on hold and going through the main switchboard but they never picked up. I then went there personally and was give I tried for over 24 hours, waiting on hold and going through the main switchboard but they never picked up. I then went there personally and was given an appointment for 8 days later. On the day of my appointment, I was told they had to order my seatbelt and it would take 3-5 business days. It has been four business days and I have not received a call and again cannot reach them. Total time almost two weeks and no end in sight. Chris House gave me a card with 'his' number on it (243-2020)but the number is no longer in service. After this repair is completed, I will no longer come to your location. I am thoroughly disgusted and frustrated. More
Other Employees Tagged: Robert Smith

