Derrick Phillips

Terrible customer service, I was not updated on my car the whole time it was there which was about 3 weeks. The repairs weren’t even done all the way either, I was very dissatisfied with the entire experi the whole time it was there which was about 3 weeks. The repairs weren’t even done all the way either, I was very dissatisfied with the entire experience More

by bethanyk Verified Customer Verified Customer

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Nothing bad to say about this place except it’s too far from where I live lol! I really like it here but I have to travel almost an hour to get here but the staff makes the trips worth it from where I live lol! I really like it here but I have to travel almost an hour to get here but the staff makes the trips worth it More

by KIMBERLYQUIVERS Verified Customer Verified Customer

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They were quick, professional and excellent! In diagnosing and solving the problem with my vehicle, they were quick, professional and excellent! In diagnosing and solving the problem with my vehicle, they were quick, professional and excellent! More

by PhilPo Verified Customer Verified Customer

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Live in New York and use this dealership while visiting family in Yorktown if the Tucson needs something. Only used them two times and both were excellent. family in Yorktown if the Tucson needs something. Only used them two times and both were excellent. More

by bobnrobinb Verified Customer Verified Customer

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Amazingly friendly staff . Got me in and out within the hour . Had great snacks, coffee and waters . Such a friendly environment there. Got me in and out within the hour . Had great snacks, coffee and waters . Such a friendly environment there. More

by DERRICK2329 Verified Customer Verified Customer

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It is nice to see the same faces everytime I come in over the last 3 years! the last 3 years! More

by JOLIE.A.ZINN Verified Customer Verified Customer

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I took my car in. Diagnosed. Most conversation was text. I had to pay a part in advance. I was on hold for 20 minutes 3x. Called on Saturday I couldn't pay because the Diagnosed. Most conversation was text. I had to pay a part in advance. I was on hold for 20 minutes 3x. Called on Saturday I couldn't pay because the secretary wasn't working Monday got the service dept. Sent to parts dept. Left 2 messages 4hr apart. No return call. Parts dept never received my messages. When I went in person, I reamed out the service men. Learned from the parts dept that I couldn't pay for the part. It had to paid in service. I went to see the service manager, he said he would take care of his men and he was working on the phone system He didn't want to waste time hearing about what I said to the his men. I left with my car unfixed. More

by RYMAN.CAROLYN Verified Customer Verified Customer

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Dropped car off the night before. At 5pm the oil change and state inspection was not started. At 6pm got call saying vehicle was ready. Went back only to be told that vehicle did not At 5pm the oil change and state inspection was not started. At 6pm got call saying vehicle was ready. Went back only to be told that vehicle did not pass inspection. Was give a $3000 dollar estimate. On of the items was the same repair that was done 2 months ago engine gaskets More

by MLMALOON25 Verified Customer Verified Customer

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Service has always be good. nice waiting area.staff is friendly and professional. Will continue goin there nice waiting area.staff is friendly and professional. Will continue goin there More

by BUSAJ1109 Verified Customer Verified Customer

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They have been very helpful with my vehicle and the excessive oil consumption. They are helping to solve the problem so my vehicle runs efficiently. excessive oil consumption. They are helping to solve the problem so my vehicle runs efficiently. More

by AMSTULL0902 Verified Customer Verified Customer

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