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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,231 Reviews

2,231 Reviews of South Bay Hyundai - Service Center

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March 29, 2025

Always great service, Timely and love the car wash! The advisors are prompt and knowledgeable. More

by curlijax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We're so glad to hear that you’ve consistently had a great experience with us. It’s great to know you appreciate the timely service and car wash! Our advisors take pride in being prompt and knowledgeable, so we’re happy that came through for you. We look forward to serving you again soon!

March 28, 2025

I'm very happy with the service for my oil change and also my full inspection and tune-up on my Hyundai Elantra hybrid. It was faster than I thought it would take and like always, customer service was f More

by ctabon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with your oil change, inspection, and tune-up. Providing efficient, friendly, and professional service is always our goal, and we're thrilled that Andy K. made such a positive impact on your visit. We'll be sure to pass along your kind words—he truly is a superstar! We appreciate your trust in us and look forward to serving you again in the future. Safe travels! 🚗✨

March 28, 2025

Oil change tire rotation was simple, service person was fine with regards to this, completed quickly. However, I have had numerous instances while driving away from a stop where the transmission screeches More

by MIKEY
Recommend Dealer
No
Employees Worked With
Nicole.
Mar 31, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve encountered with your vehicle and the lack of response from our service department. Your safety and satisfaction are extremely important to us, and we regret that we haven’t fully addressed your concerns. We also apologize for the delay in responding to your email; this is not the standard of service we strive for. Regarding the pricing increase, please be assured that understand your frustration and consistently compare our prices against other local dealers to remain competitive.

March 27, 2025

work was done as promised when it was promised. Coffee choices were great too! thank you Hyundai Team More

by danmatermandm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that the work was completed as promised and that you enjoyed the coffee options. We take pride in delivering on our commitments, and it's great to know we met your expectations. We appreciate your support and look forward to seeing you again soon!

March 25, 2025

Excellent service and extremely friendly. I will be getting all my service done here from now on. More

by mitchellbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience and found our team to be friendly. It means a lot to us that you’ve chosen to have all your service done here moving forward. We truly appreciate your trust and look forward to taking care of your vehicle for years to come!

March 23, 2025

Another 5- Star Experience (smile)! Took my Lexus- 330 for the 90K- mile Service on Tuesday. Why I am no longer driving my Elantra, and How I ended up with the Lexus, is a long story, More

by DONALDLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

South Bay Hyundai responded

Thank you for your continued trust and for sharing your fantastic experience! 😊 We're honored to have been your go-to service department for 22 years. Calvin, Jeremy, and the whole team truly appreciate your kind words and loyalty. We're glad we can keep your Lexus running smoothly while providing outstanding service. Looking forward to many more years of taking care of your vehicles! 🚗✨

March 23, 2025

Another 5- Star Experience (smile)! Took my Lexus- 330 for the 90K- mile Service on Tuesday. Why I am no longer driving my Elantra, and How I ended up with the Lexus, is a long story, More

by DONALDLAU
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

South Bay Hyundai responded

Thank you for your continued trust and for sharing your fantastic experience! 😊 We're honored to have been your go-to service department for 22 years. Calvin, Jeremy, and the whole team truly appreciate your kind words and loyalty. We're glad we can keep your Lexus running smoothly while providing outstanding service. Looking forward to many more years of taking care of your vehicles! 🚗✨

March 22, 2025

I like the car wash service and the coffee and hot chocolate in the waiting area. More

by JIMMY.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're glad you enjoy the car wash service and the refreshments in the waiting area. We appreciate your support and look forward to serving you again!

March 21, 2025

I came in for a recall appointment and was greatly assisted with the process, the staff were really helpful with detail explanation and Tech Ramos did the job faster than was estimated. Thanks to all More

by kuticheny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Ramos
Mar 24, 2025 -

South Bay Hyundai responded

Thank you for your great feedback! We're glad to hear that our team, especially Tech Ramos, provided excellent service and completed the recall work efficiently. We appreciate your trust in South Bay Hyundai and look forward to serving you again!

March 18, 2025

Jack was able to diagnose that my problem was not severe and did not charge me anything for inspection. It was greatly appreciated! More

by nolan.r.mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're so glad Jack was able to diagnose the issue and provide peace of mind without any charge. We truly appreciate your trust and are always here to help whenever you need us!