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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,234 Reviews

2,234 Reviews of South Bay Hyundai - Service Center

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November 18, 2024

They won't fix an issue I've had with the car since day one. Service manager does not return my call. More

by Krf68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

South Bay Hyundai responded

I'm very sorry to hear of your experience. I am looking into the matter now. Thank you for letting us know, we appreciate the feedback.

November 18, 2024

Very comfortable waiting area! A little annoyed that the service took so long! But OK! More

by playavago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

South Bay Hyundai responded

We're happy to hear you had a generally positive experience at our facility! We understand your frustration with the wait. Please don't hesitate to reach out to us if there's anything more we can do.

November 17, 2024

They sell a good car to me then the take care of the service too Good job More

by love65_201story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark sales manager, Nicole from service
Nov 19, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 17, 2024

Jack was very helpful and professional. South Bay Hyundai gave me a car to use when they realized the time that it would take to get the parts a rebuild the engine. I have my car back and i More

by kspignese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

November 17, 2024

Staff was kind, thorough, and made an effort to keep me informed about when my car would be ready. I'd be happy to come back! More

by welcometothelayercake
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

South Bay Hyundai responded

We're delighted to know that Jack has provided you with such a fantastic experience at South Bay Hyundai. We appreciate the recommendation and look forward to serving you again in the future.

November 17, 2024

My service provider was very professional and helpful. He explained in detail what was and wasn’t need at the time of my service and assured me my vehicle would be finish in a hour and a half and it was. More

by GG4LIFE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do.

November 17, 2024

The dealership is clean and full of helpful associates. The customer service is top tier. More

by Jimmie Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
Nov 19, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

I was told the service would take 3 hours due to recall update but I got my car service in less than a hour. Wow! More

by michael.bidese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Nov 14, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Southbay Hyundai always does a great job on our vehicles, we appreciate their good service. Have purchased two vehicles from them. More

by DEAN-CORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

November 14, 2024

Service was scheduled over the phone. Staff was very helpful. When I got to the dealership, check in was smooth. I wanted in the lobby and the lobby had a nice sitting area while I waited More

by Loni.adesanmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

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