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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,226 Reviews

2,226 Reviews of South Bay Hyundai - Service Center

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April 04, 2025

Always get the bet service and only what is necessary. not a lot of add ons. Kei. is fantastic!!1. Thank you More

by elianegans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
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April 04, 2025

Polite staff helped me feel served and were gracious and came to get me afterwards More

by steven.lumpkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
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April 03, 2025

I have been taking my cars to South Bay Hyundai for years and am satisified More

by SMIKEJ2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

South Bay Hyundai responded

Thank you for your loyalty and continued trust in South Bay Hyundai! We're so glad to hear that you've been satisfied with your experience over the years. It's always our goal to provide consistent, reliable service, and we truly appreciate your support. We look forward to continuing to serve you for many more years to come!

April 03, 2025

Excelente service nice personal most cordial Very clean location as always nice touch with the Refreshments More

by vitabarajas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're so glad to hear that you had an excellent experience with our team. We take pride in maintaining a clean, welcoming environment, and we're happy you enjoyed the refreshments as well. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon!

April 03, 2025

The service was fast and friendly. It took about 90 minutes for the 8000 service. Thanks. More

by tristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

South Bay Hyundai responded

Thank you for your great review! We’re so glad to hear that your 8,000-mile service was completed quickly and with friendly service. We always strive to make your experience as efficient and pleasant as possible. We appreciate your feedback and look forward to seeing you again for your next service!

March 29, 2025

Always great service, Timely and love the car wash! The advisors are prompt and knowledgeable. More

by curlijax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We're so glad to hear that you’ve consistently had a great experience with us. It’s great to know you appreciate the timely service and car wash! Our advisors take pride in being prompt and knowledgeable, so we’re happy that came through for you. We look forward to serving you again soon!

March 28, 2025

I'm very happy with the service for my oil change and also my full inspection and tune-up on my Hyundai Elantra hybrid. It was faster than I thought it would take and like always, customer service was f More

by ctabon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
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Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with your oil change, inspection, and tune-up. Providing efficient, friendly, and professional service is always our goal, and we're thrilled that Andy K. made such a positive impact on your visit. We'll be sure to pass along your kind words—he truly is a superstar! We appreciate your trust in us and look forward to serving you again in the future. Safe travels! 🚗✨

March 28, 2025

Oil change tire rotation was simple, service person was fine with regards to this, completed quickly. However, I have had numerous instances while driving away from a stop where the transmission screeches More

by MIKEY
Recommend Dealer
No
Employees Worked With
Nicole.
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Mar 31, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve encountered with your vehicle and the lack of response from our service department. Your safety and satisfaction are extremely important to us, and we regret that we haven’t fully addressed your concerns. We also apologize for the delay in responding to your email; this is not the standard of service we strive for. Regarding the pricing increase, please be assured that understand your frustration and consistently compare our prices against other local dealers to remain competitive.

March 27, 2025

work was done as promised when it was promised. Coffee choices were great too! thank you Hyundai Team More

by danmatermandm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that the work was completed as promised and that you enjoyed the coffee options. We take pride in delivering on our commitments, and it's great to know we met your expectations. We appreciate your support and look forward to seeing you again soon!

March 25, 2025

Excellent service and extremely friendly. I will be getting all my service done here from now on. More

by mitchellbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience and found our team to be friendly. It means a lot to us that you’ve chosen to have all your service done here moving forward. We truly appreciate your trust and look forward to taking care of your vehicle for years to come!

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