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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,246 Reviews

2,246 Reviews of South Bay Hyundai - Service Center

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May 15, 2025

Excellent service from Kei. On time and very courteous--he was informative and responsive. Great job! More

by LONNIEMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear Kei provided you with excellent, timely, and courteous service. We appreciate your feedback and look forward to assisting you again!

May 15, 2025

Excellent service experience with Nicole, she communicated clearly and explained what was needed and performed. More

by shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025

Hi. No one answers the phone. Hard to get a hold of anyone. Crappy service. More

by sammyjgosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Every time I visit, they are friendly and explain the condition of my car in detail. While I am drinking coffee in the break room, they provide a perfect car repair along with a detailed explanation of t More

by BAMLS1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that our team consistently provides you with friendly service and clear, detailed explanations. It’s important to us that you feel comfortable and informed while your car is being serviced. We truly appreciate your continued trust and look forward to seeing you again. Enjoy your coffee during your next visit!

May 03, 2025

Jack did a great job for me start to finish. I was checked in quickly , he coordinated a ride home and was w to complete the job the same day. More

by antscogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad Jack took great care of you from start to finish—quick check-in, a smooth ride arrangement, and same-day service is exactly what we aim for. We’ll be sure to pass along your kind words to him!

May 02, 2025

Jack did a great job for me start to finish. I was checked in quickly , he coordinated a ride home and was w to complete the job the same day. More

by antscogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad Jack took great care of you from start to finish—quick check-in, a smooth ride arrangement, and same-day service is exactly what we aim for. We’ll be sure to pass along your kind words to him!

May 02, 2025

Thank you for your service on Wednesday April 30. I expected the service. Will was very knowledgeable. More

by wendy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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May 05, 2025 -

South Bay Hyundai responded

Thank you for your visit on April 30! We're glad to hear everything met your expectations and that Will’s knowledge stood out during your service. We appreciate your trust and look forward to assisting you again in the future!

May 01, 2025

Awesome service and communication by Jack. Had an great experience and will be definitely be coming back. More

by byeo089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

South Bay Hyundai responded

Thank you for the awesome feedback! We're glad to hear Jack provided excellent service and communication—we’ll be sure to pass along your kind words. We look forward to welcoming you back next time!

April 27, 2025

Excellent customer service, I definitely recommends to me friends Hyundai located in South Bay. 10/10 service. More

by margarethpimentel17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

South Bay Hyundai responded

Thank you so much for the fantastic review and the 10/10 rating! We’re thrilled to hear that you had an excellent experience with us and appreciate your recommendation to friends. Providing top-notch customer service is our priority, and we're glad to know we hit the mark! We look forward to serving you again in the future!

April 26, 2025

Good experience. Wish they would have washed the car. Nicole was fabulous and cares about her clents More

by beckbruhns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback! We're happy to hear you had a good experience and that Nicole provided you with excellent service. We truly appreciate your trust and will definitely take note of your comment regarding the car wash. We strive to provide a full experience, and your feedback helps us improve. We look forward to serving you again soon!

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