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South Bay Hyundai

Torrance, CA

4.6
4,072 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,072 reviews

August 02, 2022

It is a small service department, but otherwise still a wonderful service. Thank you for everything. More

by nicholasgallucci4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cisneros
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for the great review of our South Bay Hyundai service department! We appreciate your business and hope to see you again next time!

August 02, 2022

I received unbelievable service on the repair of my Genesis GV80 after it was in a minor accident. I was given a brand new 2023 GV80 loaner to use while the repairs were being made. In no time at all More

by suzieqsays
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Orlando, Donnie Ellis
Aug 03, 2022 -

South Bay Hyundai responded

Wow, thank you so much for the kind review! We appreciate you trusting the South Bay Hyundai team with your vehicle's repairs and we hope we can be of service to you again in the future. Take care!

August 02, 2022

My service advisor Vanessa was very courteous and kind. She had a smile and was very thorough. More

by nlm1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for the excellent review of South Bay Hyundai! Vanessa & the team hope to see you again next time!

August 02, 2022

Both Steve and Omar were extremely helpful is the purchase of our car GV60. They were very flexible, knowledgeable and patient with us. They went above and beyond to help us!! More

by liesbethmaggiotto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for sharing this wonderful feedback! We're so glad Steve & Omar had the opportunity to assist you with your purchase and we can't wait to share these kind comments with them. Enjoy your beautiful new vehicle and please don't hesitate to reach out if our South Bay Hyundai team can be of service again in the future!

August 02, 2022

Kei my service advisor was upfront and kept me informed of what my car needed. More

by dean.leamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Aug 03, 2022 -

South Bay Hyundai responded

We're happy to hear this, Dean! Thanks for visiting South Bay Hyundai - Kei & the team look forward to seeing you again next time!

August 02, 2022

Jack was professional and courteous. I waited at the dealership and got my car back in a timely fashion. More

by vickihulbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for reviewing your recent visit here at South Bay Hyundai! Jack & the team hope to see you again next time!

August 02, 2022

Everything went quickly and smoothly to completion. I was out sooner than I expected and even got free tacos for lunch while I was waiting! More

by roshan.qureshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! It was a pleasure having you visit us here at South Bay Hyundai and we hope to see you again next time!

August 01, 2022

Crappiest new car warranty service ever. They claim they cannot fund the very obvious rattle under the car even after I showed them where it's coming from. Said they would have to contact More

by billsstuff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

billsstuff responded

Crappiest new car warranty service ever. They claim they cannot find the very obvious rattle under the car even after I showed them where it's coming from. Said they would have to contact Hyundai service tech for explanation. Tha was 4 months ago, and they never called me back with the results. Service department message box always full because they won't empty it because then they would have to talk to a customer about their vehicle. Whoever the overall manager of this dealership is should be fired. He/she couldn't care less about after sales warranty service. I like the vehicle I just think the lazy service repair people should be replaced or at least properly trained how to repair the vehicles. Oh, another thing, they tried to get me to commit to pay $160.00 before they would take the vehicle in for warranty work saying it might be damage, I caused. That's a rip-off.

August 01, 2022

Dealerships get a bad name, and i try to avoid them just like a dmv...but this experience was one of the best...easy, helpful and honest. I appreciate Jonathan and Steven taking care of me and my partner m More

by gizmorivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ramos
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're happy to hear Jonathan & Steven provided you with an excellent experience and we hope we can be of service again in the future. Take care! - The South Bay Hyundai Team

July 31, 2022

James Lee helped me so much and all staffs was very kind and supportive to us. Thank you More

by Doyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

South Bay Hyundai responded

It makes us happy to hear that James made this such a great experience! Thank you for coming to South Bay Hyundai!

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