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South Bay Hyundai

Torrance, CA

4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

November 14, 2022

Vanessa was very helpful, staff wasgreat definitely recommend . Will continue to come back for service More

by naz.lolachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Gomez
Nov 15, 2022 -

South Bay Hyundai responded

Hi! We're so glad Vanessa helped you during your visit to South Bay Hyundai! We appreciate you leaving us this wonderful five-star review and look forward to assisting you again! Thank you!

November 14, 2022

Ahmed Omar was amazing! Friendly, knowledgeable, not pushy, but a huge help in finding my car! And love his smile More

by Kateecasting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Christian Proctor, Carlos Gutierrez
Nov 15, 2022 -

South Bay Hyundai responded

Thank you for the wonderful review! We're so glad you enjoyed working with Ahmed and can't wait to share these kind comments with him. Take care and we'll see you next time here at South Bay Hyundai!

November 14, 2022

Great service. Vanessa was very helpful, staff was great definitely recommend . Will continue to come back for service More

by hrb6769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Nov 15, 2022 -

South Bay Hyundai responded

Thank you for giving us the opportunity to earn your business! Vaness & the team look forward to seeing you again next time here at South Bay Hyundai!

November 14, 2022

Austin was able to fulfill all my request expeditiously. He is an excellent salesman. Austin listens to his customers. Steve is a great manager. He gave me a magnificent deal. I appreciate Steve doing a More

by CDCFUTURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann , Christian Proctor, Austin Lloyd
Nov 15, 2022 -

South Bay Hyundai responded

We're glad Austin, Steve, and Christian could help you learn more about your options! Thank you for taking the time to leave South Bay Hyundai your great review!

November 13, 2022

The service was fine. People were good. Everyone was prompt, HOWEVER, don't believe it when the sales people tell you they cover routine maintenance for three years. Th More

by RODJENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

South Bay Hyundai responded

Hi, We're disappointed that your experience wasn't up to our usual standards and we appreciate that you took the time to leave us your honest feedback. Our team strives for better and hopes to have the opportunity to discuss this with you in more detail to help resolve your concerns. Please reach out when you have a chance. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

Nov 14, 2022 -

RODJENN responded

I can be reached at rodjenn@cox.net if you'd like to discuss.

November 13, 2022

Ahmed really took care of us when we first arrived. He made sure to point out every feature in the vehicle. Also really vouched for the grad discount despite my not having a lot of the needed documents More

by nikitha100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

South Bay Hyundai responded

Ahmed and the team are proud to be part of your automotive journey! We look forward to assisting you again in the future! Thank you! - South Bay Hyundai

November 13, 2022

Took vehicle in for routine maintenance and for repair of previous repair (windshield replacement) Like before, repair could not be made during visit, and a phone call was promised when repair could be ma More

by ckellytran
Recommend Dealer
Yes
Employees Worked With
unkown
Nov 14, 2022 -

South Bay Hyundai responded

Thank you for sharing your review! We're sorry to read of your concerns regarding our communication and invite you to reach out to our team if you wish to discuss this further. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

November 11, 2022

Exceptional service without any pressure to purchase given today's car climate. Mace was amazing, he needs to be recognized and rewarded. Hands down best experience with him. More

by aasingh97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
Nov 14, 2022 -

South Bay Hyundai responded

We're pleased that your visit with Mace and the team was worthy of a five-star rating! We hope that you enjoy your vehicle and look forward to assisting you again in the future! Thank you! - South Bay Hyundai

November 11, 2022

Nicole was extremely nice and thorough. She had to set two different appointments for me (for 2 different days). Once I arrived, both times, I was taken care of immediately. I love the way More

by DLYTFUL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole, Donnie Ellis
Nov 11, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're honored to hear that Nicole and the rest of the crew here at South Bay Hyundai could assist you during your visit with us. We hope to see you back for all of your future automotive needs!

November 10, 2022

The service guys at Southbay Genesis always give top notch service. They make sure all my questions are answered and really put effort into customer satisfaction. Will be back again. More

by dortizluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Donnie Ellis
Nov 10, 2022 -

South Bay Hyundai responded

Thank you for sharing your review! We're honored that our service team provided you with an excellent service experience! We look forward to seeing you back at South Bay Hyundai!

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