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South Bay Hyundai

Torrance, CA

4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

December 23, 2022

My car was ready when promised. The customer lounge is comfortable and has Wi-Fi. I love the video explanation of the services to my car. More

by Tweedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria
Dec 27, 2022 -

South Bay Hyundai responded

Thank you for sharing your glowing review! We're so happy that our team provided you with an excellent service visit! We look forward to seeing you next time at South Bay Hyundai!

December 22, 2022

Customer staff is very professional and helpful. Service of the car was completed on time. More

by George.raymundo
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
Dec 22, 2022 -

South Bay Hyundai responded

We appreciate the awesome review, George! We look forward to assisting you again at South Bay Hyundai! Thank you!

December 22, 2022

Absolutely amazing customer service! Ahmed Omar is so knowledgeable and helpful! Happy with my new car and the price! More

by nbelovaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
Dec 22, 2022 -

South Bay Hyundai responded

Thank you for the wonderful review! We're happy to hear you had a great experience working with Ahmed and wish you many happy miles in your new vehicle. Take care and thanks again for your business, from all of us here at South Bay Hyundai!

December 22, 2022

I always bring my car to this service center. Convenient, fast turn around, and courteous. More

by mitchstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Dec 27, 2022 -

South Bay Hyundai responded

Thank you for your review, Mitch! We're so happy that our team provided you with a 5-star experience! -South Bay Hyundai

December 21, 2022

Nathan and Austin both provided great customer service. No hard sales tactics, but very thorough and informative. It was a very painless car buying experience. I definitely recommend this dealer and especi More

by cshalat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Lloyd, Nathan Meyer
Dec 22, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your business! We're happy to hear Nathan & Austin made your experience a smooth one and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!

December 21, 2022

Kei is amazing! He sent me a video of my car and everything they were going to do. He texted me when my car was done and when I got there, my car was already out and More

by fernanda_duque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
Dec 22, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback about your experience with Kei - he'll be thrilled to hear it! Your business is greatly appreciated by all of us here at South Bay Hyundai and we hope we have the opportunity to serve you again in the future. Take care!

December 20, 2022

I was lied to about my service. They did not rotate my tires as stated on the service record. This is a huge concern and leads me to believe that this service department cannot be More

by Booyash1
Workmanship
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Dec 30, 2022 -

South Bay Hyundai responded

Thank you for providing us with this feedback. We're sorry to hear that you were not pleased with your service appointment and we invited you to reach out to us so we can try and assist in your satisfaction. Please contact us directly so we can assist. Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 19, 2022

The process was easy. The folks in the department were helpful and knowledgeable. Thanks for your help. More

by joe@thekrocks.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Meyer
Dec 20, 2022 -

South Bay Hyundai responded

We're so happy for you, Joe! Thank you for coming to South Bay Hyundai!

December 18, 2022

Awesome dealership. Everyone was very reasonable and kind. Walked out with a better deal than I thought and I really got great amazing customer care. More

by chadlane1214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care!

December 17, 2022

Vanessa was great, and so was the rest of the staff. I will definitely be coming back to this dealer not just for servicing, but for sales as well when the time is right. Keyes Van Nuys lost a client fo More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa L - 5 Stars
Dec 19, 2022 -

South Bay Hyundai responded

Thank you for sharing your review! We're so happy that Vanessa provided you with an excellent purchase! We appreciate you as a customer and look forward to seeing you next time at South Bay Hyundai!

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