South Bay Hyundai

Excellent service and professional team. I love how clean and stocked the waiting area is. I love how clean and stocked the waiting area is. More

Overall the service was not bad I would consider it average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I as average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I asked to have my undercarriage cover rebolted in and nothing was done to it. I asked for them to check an issue with my headlights and was told that the entire unit needed to be replaced. When I only ask them to check the connections since the lights are going on and off. I also was never given a quote for the work (I do think that's my fault though since I picked it up after hours). More

Under Calvin's management, this service dept. is the best ever!! I always get well taken care of by the reps. is the best ever!! I always get well taken care of by the reps. More

The service was top notch and the new waiting area was clean and made my experience easy at South Bay Hyundai clean and made my experience easy at South Bay Hyundai More

First, making an appointment on line was very easy. Within one minute someone came over to assist me. I inform the person that Jack is my service advisor and they immediately inform Jack. Jack came Within one minute someone came over to assist me. I inform the person that Jack is my service advisor and they immediately inform Jack. Jack came right over and assist me and gave me the wait time for repairs. During the wait time Jack kept me informed. True to his word my vehicle was done when he said it would be. A word about the waiting room, nice chairs and good snacks. For me I just walk a couple of blocks to have a good lunch at one of many fast food restaurants that is around. More

I dropped my car off for repairs and after 2 week nothing was done. When I called to get information I was put on hold repeatedly. No one ever called me back after I requested a manager even. All I wanted was done. When I called to get information I was put on hold repeatedly. No one ever called me back after I requested a manager even. All I wanted was some an explanation of what the service center found . The service rep Andrew could never give me an update and after a while he became frustrated with my calls and never called me back. I eventually made my way there and picked up my car with the same problem it has been having for 7 months.. I am fed up with such lousy communication and no service. I will probably never ever buy another Hyundai. I was working with two Hyundai dealerships and neither knew what the xxxx they were doing. More

I would always received misinformation from Jack. Very nice person just really was not able to rely on him for the correct information. Never really followed up to make it right. Very nice person just really was not able to rely on him for the correct information. Never really followed up to make it right. More

When I arrived I was asked how many miles I had, I said don't know, probably 22,000 thinking someone would have checked. That did not happen now my mileage is off from the service ticket. Also technician c don't know, probably 22,000 thinking someone would have checked. That did not happen now my mileage is off from the service ticket. Also technician could not find problem, but soon as a I drove it off the lot I heard the problem again More

Nicole was very helpful. It was our first service for our Ioniq5. She explained everything about the service and a couple recalls that were addressed. It was our first service for our Ioniq5. She explained everything about the service and a couple recalls that were addressed. More