South Bay Hyundai

Nicole was very friendly and professional. I had a few questions, and she was able to answer them for me. She told me how long it should take, and she was right on. I had a few questions, and she was able to answer them for me. She told me how long it should take, and she was right on. More

My old Hyundai Veracruz goes under recall and bring the car they fo check-up and they order the required parts and when its available they will call you back and don't worry you will have a free ride going car they fo check-up and they order the required parts and when its available they will call you back and don't worry you will have a free ride going home and back to Hyundai, the best part.. it all free!!! Shout-out to Jack Kim, look for him. (plus you can ask free coffee in the waiting room). More

A great service is what a custumer always looking for and Jack Kim did it very well. Every question I did it was responded with all details, very friendly and accurate. Thank you. Jack Kim did it very well. Every question I did it was responded with all details, very friendly and accurate. Thank you. More

Justin was absolutely wonderful and took great car of me and my vehicle. He went above and beyond for me and it was definitely refreshing to be treated so kindly and professionally. A++ Experience!!! and my vehicle. He went above and beyond for me and it was definitely refreshing to be treated so kindly and professionally. A++ Experience!!! More

Called the night before and Omar was very responsive. We had to drive from San Diego up to LA to snag this deal. We were in constant communication until we arrived. He prepared the car and welcomed us. We had to drive from San Diego up to LA to snag this deal. We were in constant communication until we arrived. He prepared the car and welcomed us. It was such a seamless experience with this guy, and really set the bar to the next level when it comes to customer service. By the time we finished, he ended the day by surprising us with the ribbon on the car. And he said “We gotta make your drive worth it”. We gotta say thank you Omar for making our day and the entire South Bay Hyundai Team. I don’t think I’ll ever buy a car with anyone else ever again!!!! My husband is a veteran and majority of the staff are veterans. They were really supportive of fellow veterans. Thank you again for the best car buying experience we’ve ever had! 🚗❤️💯 More

Great,friendly,knowable,fast and,and,and,and,and,and,and,and,and,and,and and,and,and,and,and,and,and,and,and,and,and More

Great experience. Dean and Steven were very nice and kind. Everything worked out and I left with my new car. Dean and Steven were very nice and kind. Everything worked out and I left with my new car. More

Thank you Justin for your professional service. My only complaint is in regards to dropping off the car. Are we just supposed to stay with the car until someone comes out of the office or go into My only complaint is in regards to dropping off the car. Are we just supposed to stay with the car until someone comes out of the office or go into the service office to ask for help? Signage is not clear. More

I have had ongoing warranty issues with Hyundai at least since October 2022. The dealership never returns my calls and always says it's up to Hyundai corporate to approve work that should be covered by the since October 2022. The dealership never returns my calls and always says it's up to Hyundai corporate to approve work that should be covered by the extended warranty. For the love of god, somebody return my calls and make me a happy customer. The car is fantastic, we love it but the warranty experience is horrible... at least return my calls... someone, some how.. It just feels like Hyundai is either ignoring me, doesn't care about me or is trying to run out the clock on warranty service. I really don't want to talk to an attorney or the state to report it but I feel it's getting to that point. I've been holding off on this review since my last service in case the dealership or Hyundai corporate to actually makes an attempt to contact me after repeated calls... maybe this will get someone's attention... Gloria Yang, dealership service manager... anyone care? More