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South Bay Hyundai

Torrance, CA

4.6
3,683 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,683 reviews

August 13, 2024

Professional and prompt with a friendly staff and clean and comfortable facilities We are happy to have such good service organization fir our vehicle More

by paulvukmanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a great experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 13, 2024

Jack listened to my needs and assisted me throughout the lengthy ICCU replacement process. His knowledge of the vehicle is phenomenal. More

by RSuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We're so happy to hear that our Jack exceeded your expectations. We are always more than happy to assist you if anything else comes up.

August 13, 2024

Service was quick and communication was excellent. They didn't try to oversell me on service I didn't need and were able to help me out with getting a new battery in my key fob. More

by ACREAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 16, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 13, 2024

Kei, our Service Advisor thoroughly answered all questions about the 15,000 miles servicing, as well as other questions we had about the Kona. Car was ready within 2 hours of dropping off on a Satu More

by moee1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Aug 16, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Kei was able to answer your questions. We understand your frustration about the labor costs. Please know we compare ours with other local dealerships to remain competitive.

August 13, 2024

Very attentive to your needs at this dealership. Eddie and Justin where very patient with our needs and wants. Richard provided the the answers we needed to get the deal done. Ryan had the paperwo More

by dkgrant33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 11, 2024

Oscar and the team were very nice and helpful, very communicative and supportive of any troubles I had with my purchase. Very efficient! More

by alex11lee98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to Oscar and the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

The service was fast and efficient. Staff was friendly and attentive. The updated showroom was comfortable and accommodating. Highly recommend! More

by JJJAMIIIIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Igoe
Aug 13, 2024 -

South Bay Hyundai responded

Our service team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 10, 2024

I recently leased a Hyundai Ioniq 5 Limited from Antonio at the Hyundai dealership, and I couldn’t be happier with the experience. Antonio was terrific—he made the entire process smooth and stress-free. He More

by p-la
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Lopez
Aug 13, 2024 -

South Bay Hyundai responded

We're so happy to hear you had a wonderful experience. Thank you for the great review and recommendation of Antonio! We'll be sure to let him know to keep up the good work. Enjoy your new Ioniq 5!

August 10, 2024

Helpful service and friendly staff who answered questions. Thanks to everyone who helped with the buying experience. More

by amandarita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Matsumoto was in the finance dept, not internet dept., Antonio Lopez
Aug 13, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 09, 2024

They took forever. And I waited 20 mins for someone to bring my car after. More

by mgar2822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Santoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

South Bay Hyundai responded

I am sorry to hear your experience was not a positive one. This is not characteristic of our team or the service we strive to provide. We appreciate your feedback as we are always looking to improve and will be discussing it at our next staff meeting.

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