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South Bay Hyundai

Torrance, CA

4.6
4,001 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,001 reviews

December 29, 2024

We had an easy and flawless experience with the entire team! In a stressful and difficult experience, they were responsive and incredibly helpful. We can't more highly recommend this dealership! More

by diazethiopia4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Hallak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric (GM)
Jan 02, 2025 -

South Bay Hyundai responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you enjoyed your experience with our team, and that we were able to assist you. Please let us know if there's anything else we can do for you.

December 27, 2024

I contacted Susan about a week before my purchase. She was patient with me, never pressuring me into making hasty decision. And when purchasing the vehicle, she was very helpful, making the process ve More

by ddoryim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with Susan and thank you for giving us the opportunity to serve you. We hope you're enjoying your new vehicle, and please let us know if you have any other questions.

December 27, 2024

I called ahead to alert the service personnel of my impending two drop off. The staff was ready to assiat me and handled my repair the same day. More

by CHAD.DECATUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with us and the seamlessness of the process. We thank you for giving us the opportunity to serve you. Please don't hesitate to reach out if you have any questions.

December 27, 2024

NO problems. I picked up the car the dealership. Omar was fine. An EVm, will priobbaly nevr need service. More

by gerald305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for sharing your kind review. Please don't hesitate to reach out if you have any questions.

December 26, 2024

I purchased two cards with Justin and I will continue to purchase from Justin. He is a wonderful communicator and super easy to work with. I appreciate such great customer service. More

by koriarroyo
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for your excellent review, and for being a loyal customer. We are so pleased to hear that Justin has given you the service you deserve. Have a wonderful New Year!

December 26, 2024

I personally had a great experience with South Bay Hyundai after having a so-so experience at another local dealership (Downey). Mace Bradley specifically helped my wife and I on a lease and we were e More

by Beginning_Region
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for allowing us to earn your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Mace. Please let us know if there's anything else we can do for you.

December 25, 2024

Did not Rotate tires, but told me was done. Had to put air in tire the day after the service. And I was charged for tire rotation which was not done. Merry Christmas. More

by mcbernard.nwosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadily
Jan 02, 2025 -

South Bay Hyundai responded

We are sorry to hear that your experience with us has not been positive. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

December 25, 2024

They said car was ready to be picked up. I paid then stood out in the cold waiting for 15 minutes no car . No place to sit outside. Went in to ask what the hold up was and they had no clue More

by ezratty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure who I worked with
Jan 02, 2025 -

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

December 23, 2024

They offered good inventory, competitive pricing, and strong customer service. I would definitely consider buying from them again. More

by Cosmo M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Macias
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

December 23, 2024

We purchased our Hyundai Tucson Hybrid via Amazon, and it was a great experience. We were always hoping to be able to buy car online, and this is way to go. More

by goran70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We are ecstatic to hear that Isaiah and our team made sure you received the 5-star service you deserve! Thank you so much for taking the time to leave this review and we hope to see you again soon!

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