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Smithtown Kia

St. James, NY

4.9
2,077 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,077 reviews

February 04, 2025

Gerard rennie was amazing from stsrt to finish. The entire process of returning my lease and getting into a new one was so easy. Gerard and the rest of the staff are keeping me a life long kia cust More

by Jimmywerchenski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Smithtown Kia responded

Thank you, Jimmy, for your fantastic review! We’re thrilled to hear that you had an amazing experience with Gerard and our staff at Smithtown Kia. Making the process of returning your lease and getting into a new one easy is what we strive for, and we're excited to have you as a lifelong Kia customer. We look forward to seeing you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 29, 2025

Great service and Gerard provided Great assistance in getting me in my new vehicle along with jeff stewart. I'll continue to come here for my service as well as any future purchases. More

by Alexspoleti17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stewart
Jan 31, 2025 -

Smithtown Kia responded

Thank you so much for your kind words! We're thrilled to hear that Gerard and Jeff provided you with great assistance in getting into your new vehicle. At Smithtown Kia, we strive to deliver excellent service, and we look forward to seeing you for your future service needs and purchases. Safe driving! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 26, 2025

Excellent communication made the process very simple would definitely tell the people about the dealership can't be happier More

by RDF89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Nassar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Bergen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nasworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Cha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Alvarado
Jan 26, 2025 -

RDF89 responded

Thank you for the experience

January 22, 2025

It was a pleasurable experience from start to finish. Everything went smoothly with my lease and all the employees at Smithtown Kia were very friendly and helpful. More

by sgreco249
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasurable experience with your lease at Smithtown Kia. Our team is dedicated to providing friendly and helpful service, and it's great to know that you felt supported throughout the process. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 18, 2025

I had a great experience at Smithtown Kia, thanks to Frank Marinaro and team. The whole team was knowledgeable, friendly and efficient. I highly recommend Smithtown Kia. More

by KRR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Smithtown Kia with Frank and our team. Their dedication to providing knowledgeable and friendly service truly makes a difference. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 18, 2025

Mr. Marinaro was my sales representative when I was inquiring about purchasing a Kia Niro. He was informative and patiently explained in detail the options of leasing or buying this car. He accompanied More

by dsmootski15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Smithtown Kia responded

Thank you so much for your wonderful review! We are thrilled to hear that Mr. Marinaro provided you with detailed information about the Kia Niro and made your experience enjoyable. At Smithtown Kia, we strive to ensure our customers feel supported every step of the way. We appreciate your feedback, and we hope to see you again soon! Enjoy your new Niro! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 18, 2025

From the second I walked in and throughout the entire buying process Gerard and his team were extremely helpful. They made the process of buying a car a complete breeze!! More

by Pj4axe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Smithtown Kia was seamless and enjoyable. Gerard and the team work hard to ensure our customers feel supported throughout the buying process. We appreciate you choosing us and hope to see you again soon! Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 14, 2025

When I went into this dealership, I was not sure if it would be different from the place I had been to the week before. I have to say I was pleasantly surprised. Don't let the older smaller showroom kee More

by Leah Gustavson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Nasworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Smithtown Kia responded

Thank you so much for your wonderful review, Leah! We’re thrilled to hear that your experience at Smithtown Kia exceeded your expectations, and that Austin made you feel at home while discussing the Kia Niro Hybrid Plug-in. It’s fantastic to know that you appreciated our approach to customer privacy and respect. We look forward to seeing you again soon, and don't hesitate to share your experience with others. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 13, 2025

I am disappointment with the service, or lack thereof, that my spouse and I experienced at Kia Smithtown on December 27, 2024, during our afternoon visit. Despite spending a considerable amount of time More

by loraine
Recommend Dealer
No
Employees Worked With
none
Jan 13, 2025 -

Smithtown Kia responded

Thank you for reaching out and detailing your experience; I have made note of your feedback. I apologize that this is the impression you were left with, as this is not the standard of care we pride ourselves in here at Smithtown Kia. We would appreciate the opportunity to rectify this if you are still in the market- Please feel free to reach out to me directly. Sincerely, Erica Bergen ebergen@smithtownkia.com

Jan 13, 2025 -

loraine responded

I really appreciate the acknowledgement but we have gone in a different direction.Be well

January 09, 2025

Dale and Jeff were very helpful and attentive. Very fair and frienly. Would definitely recommend to family and friends. Cant wait to use my new car! More

by Emely Pinto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Cha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smithtown Kia responded

Thank you, Emely! We're thrilled to hear that Dale and Jeff provided you with such helpful and attentive service at Smithtown Kia. It’s great to know you’re excited about your new car! We truly appreciate your recommendation to family and friends. We look forward to seeing you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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