Kevin Bartoli
Kevin Bartoli at Smithtown Kia

Kevin Bartoli

Service Manager

Smithtown Kia

726 Middle Country rd
St. James, NY 11787

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Kevin Bartoli

June 29, 2026

Dealership Rating
Employee Rating

I am so pleased to write about Gerrard. He did a fantastic job with not only illustrating the features of the car but breaking down the payment plans with what they would look like. It’s gr More

by Averykuhn86
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2026

Averykuhn86 responded

So happy I chose this place

June 21, 2026

Dealership Rating
Employee Rating

Gerrard is a very friendly and knowledgeable person. He really made me feel welcome and appreciated. He listened to all of my concerns and questions and took very good care of me. More

by billymartin6161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2026

Smithtown Kia responded

Thank you for your wonderful review, Billy! I’m thrilled to hear that Gerrard made you feel welcome and addressed your concerns so well. At Smithtown Kia, we strive to provide exceptional customer service, and it's great to know we succeeded during your visit. We look forward to seeing you again soon! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 25, 2026

Dealership Rating
Employee Rating

This is my 3rd Kia from this dealership and always had good interactions. When I purchased my Sportage this time around I was satisfied that I got what I wanted in terms of a deal. The rep Gerrard was ve More

by Bob Gelburd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2026

Smithtown Kia responded

Thank you for your fantastic review, Bob! I appreciate your loyalty to Smithtown Kia and am thrilled to hear that you had a great experience purchasing your Kia Sportage. Gerrard is indeed a valuable member of the team, and I'm glad he could assist you effectively. We look forward to seeing you again for your next vehicle! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 29, 2026

Dealership Rating
Employee Rating

Dale was an extremely helpful and attentive salesman. I ran into an issue upon purchasing my Sorento and he went above and beyond to help me get the issue resolved. As well, he was very knowledgeable and More

by jessicahaegeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Bergen, Dale Cha

Apr 29, 2026

Smithtown Kia responded

Thank you for your wonderful feedback, Jessica! I’m thrilled to hear that Dale provided you with such great service during your purchase of the Kia Sorento. At Smithtown Kia, we pride ourselves on our knowledgeable team members who are dedicated to helping our customers. I appreciate your kind words, and we encourage you to visit us again for any future needs. Enjoy your Sorento! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2026

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Employee Rating

Dale and co workers were very helpful and accommodating. Dale had sold me 2 cars in the past 2 months and I am very happy with his service will definitely come back and deal with dale again for any of my ca More

by Christian Cognet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Cha

Feb 28, 2026

Smithtown Kia responded

Thank you for the wonderful review, Christian! I'm thrilled to hear that you had such a positive experience with Dale at Smithtown Kia. It’s great to know that you’re happy with your new cars and that Dale provided excellent service. We look forward to welcoming you back for your next car purchase! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 05, 2025

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Employee Rating

I had a terrible experience with Erin in the service department. She was nasty, rude and gave me the wrong information about my car which cost me more time and frustration then was necessary due to her More

by Jacn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erin

Nov 05, 2025

Smithtown Kia responded

Thank you for reaching out regarding your recent experience. Firstly, we understand the importance of having a reliable vehicle and the frustrations that come with needing repairs.  We have looked into the phone call described. We strive to provide our customers with transparent and honest information so as to not offer false guarantees. We strive as well to accommodate our customers to the best of our ability with the resources we have available. Regarding this vehicle, our staff did appear to provide correct warranty coverage information for the concerns that were given. The previous major repair done on this vehicle was not done at our location and as such, we are not able to see complete details of repairs.  Our staff maintained a calm and professional demeaner throughout the interaction. This being said, we have taken your feedback into account and are always looking to better our customer service experience.  Sincerely, Erica B ebergen@smithtownkia.com

April 11, 2025

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Employee Rating

I have been leasing from them since 2015 and always happy with my service I receive when I turn in my vehicles More

by cfdobbins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Cha , Jeffrey Stuart

Apr 12, 2025

Smithtown Kia responded

Thank you for your review! We truly appreciate your loyalty and are glad to hear that you've consistently had a positive experience leasing from Smithtown Kia since 2015. It's our priority to provide excellent service, and we look forward to assisting you again with your next vehicle. Thank you for being a valued customer! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 31, 2025

Dealership Rating
Employee Rating

I had a great experience at this dealership. Dale and Alex were over the top helpful and the overall experience was very thorough and I feel very educated as a car leaser. More

by amberldanisi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Cha , Alex Bruno

Apr 01, 2025

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Smithtown Kia and found our team members, Dale and Alex, to be exceptionally helpful. It's fantastic to know that you feel well-informed about car leasing. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 20, 2025

Dealership Rating
Employee Rating

This is the best Kia Dealership I have ever dealt with. 2007 Kia Loyalist. Gerard is the best salesman to work with. More

by scottyk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2025

Smithtown Kia responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at Smithtown Kia. Gerard is indeed an exceptional member of our team, and we’re glad he could assist you. We appreciate your loyalty as a 2007 Kia owner and look forward to helping you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 26, 2025

Dealership Rating
Employee Rating

Excellent communication made the process very simple would definitely tell the people about the dealership can't be happier More

by RDF89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2025

RDF89 responded

Thank you for the experience

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