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Smithtown Kia

St. James, NY

4.9
1,924 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,924 reviews

April 01, 2024

Chad was really knowledgeable and helpful throughout the purchase of my vehicle. He was always, polite, professional and accommodating to my schedule. More

by Jryan0625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Smithtown Kia responded

Hi, and thanks for your kind words! We appreciate our team here at Smithtown Kia and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 31, 2024

Upon reflecting on our recent purchase from Smithtown Kia we realized that the entire process was the most pleasant we have ever experienced. Yes, we love our new car but what made the difference in the car More

by Chriscapone30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Smithtown Kia responded

Chris, thank you for taking the time to share your feedback regarding your experience at Smithtown Kia and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 30, 2024

The service was excellent and the staff was friendly. Chad did an awesome job walking us through the product features and took the time to patiently break down various payment options! He was a gentleman More

by Bryan G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us, Bryan! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Kevin Bartoli, Kbartoli@smithtownkia.com

March 29, 2024

Chad was a pleasure to work with. He was kind and so easy to work with. I would definitely come back to work with him again in the future! More

by Brianhett86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Smithtown Kia responded

Brian, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 29, 2024

Always a great experience at this dealership. My salesman Gerard Rennie is always a pleasure to work with. Paul Varandas is exceptional as well. I highly recommend this dealership. More

by michaelankner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Varandas
Apr 02, 2024 -

Smithtown Kia responded

Michael, I cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendation! It was a pleasure to assist you and please let me know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 28, 2024

From start to finish I had a very stress free experience. Chad went above and beyond to make sure I had a positive experience. Very happy with this dealership. More

by flyfish721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 28, 2024

Chad was easy to work with and did not pressure me. I felt very comfortable. Very happy. More

by Nunia1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 01, 2024 -

Smithtown Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 28, 2024

The Smithtown Kia sales team is very friendly and offer a great service. They make every experience easy, quick and painless. smithtown Kia takes the stress out a usually stressful process. I highly recommen More

by nypackerfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Smithtown Kia responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 26, 2024

This is the fourth car I have leased from Smithtown Kia. Have always been satisfied my salesman was Austin Nasworthy. He spent a lot of time with me helping to find a car to fit my needs. His kindness and More

by MJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Nasworthy
Mar 28, 2024 -

Smithtown Kia responded

MJ, thank you for your loyalty to our dealership and for taking the time to write this review. Austin’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 26, 2024

We purchased our 1st Kia ever from our salesman Austin Nasworthy. He was extremely thorough, polite,patient and knowledgeable. Made it such a pleasure. We're so happy we stopped in to check out Smithtown More

by nplacido40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Nasworthy
Mar 28, 2024 -

Smithtown Kia responded

Congratulations on your new Kia! It was a pleasure to read about your first buying experience working with Austin. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. I look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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