Smithtown Kia

I recently purchased a new car from Smithtown Kia, and I cannot say enough good things about my experience! It had been five years since I last shopped for a vehicle, so I was a bit on edge walking in. Howe cannot say enough good things about my experience! It had been five years since I last shopped for a vehicle, so I was a bit on edge walking in. However, from the moment I stepped into the dealership, I was met with a calm, welcoming environment, which made all the difference. I wasn’t entirely sure what I was looking for, but I was introduced to my salesman, Gerard, who was absolutely incredible. He was the kindest, most patient person, taking his time to walk me through every car, trim level, and color option. I spent hours deciding, taking out every key to walk in the freezing windy weather to show me a car, and not once did he make me feel rushed or like I was a burden. He knew the cars inside and out and explained everything in detail, ensuring I found exactly what I wanted. As a single mom, time is precious, and Gerard went above and beyond to accommodate my schedule when it came time to pick up the car. He made sure everything was set up for me, from going over all the features to helping me download and set up the app. His attentiveness and professionalism made this such a seamless experience. Paul, the manager, was equally fantastic—he ran every set of numbers I asked for without hesitation and never made me feel like I was asking too much. Everyone at the dealership treated me with kindness and respect, which is rare to find these days. Even as I waited, whoever walked passed me did so with a smile and a hello. When you have an experience this good, you know you’ll be back at the end of the lease because they truly did the right thing from the start. Thank you, Gerard, Paul, and the entire Smithtown Kia team for making what could have been a stressful process into such a positive and enjoyable one! Highly recommend! 🚗✨ More

My friend Christina referred me to Smithtown Kia. Gerard Rennie was my salesman and I couldn't be happier, he went over the car in full detail. He went above and beyond to get the price that I needed Gerard Rennie was my salesman and I couldn't be happier, he went over the car in full detail. He went above and beyond to get the price that I needed. I would definitely recommend Smithtown Kia to my family and friends! More

Purchased a 2021 Kia Forte LXS from Tom a week ago. It was complicated due to the fact the car was a gift for my granddaughter, who was in College in upstate NY. Tom was a trus Professional every step It was complicated due to the fact the car was a gift for my granddaughter, who was in College in upstate NY. Tom was a trus Professional every step of the way. He also put a Beautiful Red bow on the car, and spent considerable time going over the instrumentation of the car when she took possession. His caring, and attention to detail were. very much appreciated! Thanks Tom for a Spectacular job.😊 More

Austin was exceptional front the moment we walked into the door and even afterwards now post car in my hands! You could tell Austin has his clients desires as a main goal. He was funny, genuine and very a the door and even afterwards now post car in my hands! You could tell Austin has his clients desires as a main goal. He was funny, genuine and very attentive to the whole process. I highly recommend Austin to support you with your new Kia car! 1000/1000 review from me, my boyfriend and my father who KNOWS car deals! More

Dealer was knowledgeable and very helpful. His name was Frank Marinaro and I would recommend friends and family His name was Frank Marinaro and I would recommend friends and family More

Great dealer experience overall. Our salesman, Austin, was friendly and personable. Never felt pressured, even when the manager inevitably came over to check in. We basically took a Our salesman, Austin, was friendly and personable. Never felt pressured, even when the manager inevitably came over to check in. We basically took a month after the initial test drive to shop around other dealers, and unlike other dealers they didn't harass us with aggressive texts and phone calls - but were responsive when we had questions. Once we settled on a price, pick-up was simple. Austin made sure he went through every car button and feature with me, and set up Kia Connect and Carplay. Kia Connect was being a bit of a pain at first, but the service manager came out at 7pm and was able to get it cleared up quickly. Marty in finance was great, relaxed and not pushy. I basically just signed everything, paid, and was done with no fuss or hard sell. I haven't bought a car in over 10 years so the whole process had me on edge, but this dealership made everything smooth. More

Gerard was extremely helpful and patient. He was very knowledgable and answered all of our questions. We would highly recommend him and the dealership to all of our friends and family. He was very knowledgable and answered all of our questions. We would highly recommend him and the dealership to all of our friends and family. More

Gerard was excellent to work with. He was efficient and made our experience 10/10. He was efficient and made our experience 10/10. More

This is the best Kia Dealership I have ever dealt with. 2007 Kia Loyalist. Gerard is the best salesman to work with. 2007 Kia Loyalist. Gerard is the best salesman to work with. More

Dale was incredibly patient, knowledgeable & honest. We never felt pressured. He listened & answered all my questions. He went above & beyond to make sure I'm happy with my new vehicle. Thank you to eve We never felt pressured. He listened & answered all my questions. He went above & beyond to make sure I'm happy with my new vehicle. Thank you to everyone, including Scott, the manager and Jeff in the Finance Dept. What a great experience from beginning to end!! More