Smithtown Kia

From the second I walked in and throughout the entire buying process Gerard and his team were extremely helpful. They made the process of buying a car a complete breeze!! buying process Gerard and his team were extremely helpful. They made the process of buying a car a complete breeze!! More

I had a great experience at Smithtown Kia, thanks to Frank Marinaro and team. The whole team was knowledgeable, friendly and efficient. I highly recommend Smithtown Kia. Frank Marinaro and team. The whole team was knowledgeable, friendly and efficient. I highly recommend Smithtown Kia. More

Mr. Marinaro was my sales representative when I was inquiring about purchasing a Kia Niro. He was informative and patiently explained in detail the options of leasing or buying this car. He accompanied inquiring about purchasing a Kia Niro. He was informative and patiently explained in detail the options of leasing or buying this car. He accompanied me on a test drive. After the purchase he went over the infotainment system in detail. He was pleasant and professional. More

When I went into this dealership, I was not sure if it would be different from the place I had been to the week before. I have to say I was pleasantly surprised. Don't let the older smaller showroom kee would be different from the place I had been to the week before. I have to say I was pleasantly surprised. Don't let the older smaller showroom keep you away (I am told they will be getting a new one down the pike but that takes time). I was met by Austin Nasworthy. I don't know about the Nas part of his last name but the worthy part seems pretty dead on. He is personable, kind (laughed at my jokes, after all), knowledgeable and forthright. Austin had me feeling at home there as we spent quite a while going over inventory, options and pros and cons of the car I was interested in. I made a deposit on the Kia Niro Hybrid Plug-in, returned a few days later to get my car. Now, the dealership surprised me pleasantly in another way. The did NOT freaking call me or text me from several different number and several different people trying to get me in for a test drive or come and finance the "ride of your life." They respected my privacy and were very polite. THANK YOU for that, ladies and gents! I had issues with another Long Island dealership, and it was annoying. So, give Austin and the others at Smithtown Kia a try. I hope you are as happy with them as I. More

I am disappointment with the service, or lack thereof, that my spouse and I experienced at Kia Smithtown on December 27, 2024, during our afternoon visit. Despite spending a considerable amount of time that my spouse and I experienced at Kia Smithtown on December 27, 2024, during our afternoon visit. Despite spending a considerable amount of time walking around the showroom and inspecting vehicles—opening doors and sitting inside—none of the staff approached us, acknowledged our presence, or even made eye contact. Instead, we observed staff members seated at their desks, conversing amongst themselves, seemingly uninterested in assisting prospective customers. To make matters worse, as we were leaving, a salesperson entering the building rudely brushed past us, exhaling smoke and flicking a cigarette on the ground. This unprofessional behavior compounded an already frustrating experience. We had gone to the dealership intending to explore potential vehicle options and engage with your sales team. Unfortunately, the dismissive and indifferent attitude of your staff left us feeling unwelcome and disrespected. More

Dale and Jeff were very helpful and attentive. Very fair and frienly. Would definitely recommend to family and friends. Cant wait to use my new car! Very fair and frienly. Would definitely recommend to family and friends. Cant wait to use my new car! More

We leased a 2025 Kia Sorento. Both Scott and Gerard were a pleasure to work with. They took my previous Leased Kia and we walked out with a brand new one in a matter of hours. Ver Both Scott and Gerard were a pleasure to work with. They took my previous Leased Kia and we walked out with a brand new one in a matter of hours. Very pleased More

We purchased a car from Smithtown Kia for the 2nd time because we had a pleasant experience the 1st time when we purchased our Sorento. Dale, our salesperson was very professional, friendly and accommodat because we had a pleasant experience the 1st time when we purchased our Sorento. Dale, our salesperson was very professional, friendly and accommodating. We are happy with the team at Smithtown Kia and will buy a vehicle from them again. More

I always come to Kia Smithtown dealership for my vehicles - the staff is helpful, personable and responsive. Austin was extremely helpful throughout the whole process of leasing my new car. Highly recommend! - the staff is helpful, personable and responsive. Austin was extremely helpful throughout the whole process of leasing my new car. Highly recommend! More