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Sierra Honda - Service Center

Monrovia, CA

4.8
812 Reviews

812 Reviews of Sierra Honda - Service Center

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January 11, 2022

Very knowledgeable of the service required. Courteous. Good communication. Timely repairs, my car was ready on time and parked facing the street. In this way, I did not have to navigate around cars in More

by warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Jan 12, 2022 -

Sierra Honda responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. It is always our goal to ensure that our guests' experiences are as seamless as possible, and we will certainly provide you with nothing less than the same quality service in your visits to come. We wish you the safest of travels until we meet again!

January 10, 2022

Vince Tran always provide an excellent and on time service. He has been a tremendous support and guidance for my every visit for the past 3.5 years. More

by Amean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Jan 12, 2022 -

Sierra Honda responded

Thank you for leaving Vince this 5-star review! We are pleased to hear that he consistently provides you with the quality and efficient service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come!

January 10, 2022

Excellent service. Vince Tran was very attentive and helpful. Very satisfied with my experience at Sierra honda. More

by Bea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Jan 12, 2022 -

Sierra Honda responded

Thank you for leaving Vince this excellent review! We are so glad that he could be of assistance to you, and he will be delighted to know that his efforts met your satisfaction. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that Vince or the team may help you with!

January 10, 2022

Everyone is always friendly and helpful when my family and I take our vehicles to be serviced . Great communication regarding vehicle and service done. More

by Monalisa711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Jan 12, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that our team could provide you and your family with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

October 02, 2020

I have purchased two cars now from Sierra Honda. Always having a fabulous experience that is full of professionalism. Very happy to have been able to purchase my first vehicle from them and I will continue More

by Juliannap07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez, Richard Jaturongpanich
August 29, 2020

Had an issue with my 2019 Honda Clarity EV. Made an appointment to meet with service advisor Adam Lopez. He wrote up the service order and took time to listen to my concerns on car. Assured me the tech More

by jngtruong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2019

Wow. .. Angelica is the best. She helped me in October choose the perfect car and she's still following up with me. She just helped me set up my first service More

by Le_Cloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Penegar
Mar 20, 2019 -

Sierra Honda responded

Hi Le_Cloud, Congratulations on your new vehicle and thank you for choosing Sierra Honda! Our entire team works hard to provide an excellent car purchasing experience to every guest, so we are glad to hear that this was the case with your visit. We will make sure to pass your comments along to Angelica and we wish you many happy miles in your new Honda. Have a great day!

April 16, 2018

Sales rep/service rep/team service I was never the type for person to take my car to a dealership for service. Today I took my car, and I had an amazing experience. Everything from the More

by oc3185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Sierra Honda responded

Hi oc3185, Thank you for feedback! We are happy to hear that Saul and our service team were able to provide you with an amazing experience here at Sierra Honda. As a family owned dealership for over 40 years, we always strive to treat each and every customer as part of one family and we look forward to assisting you in the future. Have a great day!

February 04, 2013

TL;DR - Service dept. gets an F-. ***WORST SERVICE TL;DR - Service dept. gets an F-. ***WORST SERVICE DEPT. EXPERIENCE EVER*** I scheduled an appt. to get a check engine light checked out on my More

by MichaelKim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sang Cao
June 12, 2012

Your are definitely not the customer to these people. I asked for a specific service and Eric said they would perform it and then called and said they needed to check a part I just installed. and that woul More

by Mobil8ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
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