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Sierra Honda - Service Center

Monrovia, CA

4.8
851 Reviews
Call Service Center (626) 879-2934

851 Reviews of Sierra Honda - Service Center

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September 19, 2024

Service was good. Everyone there was super helpful and nice. They even washed my car afterwards. They were done with my car when promised. More

by TIFFANYIM1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Tiffany! It is always our pleasure to get the work done in a timely manner so you can get back on the road. We'll see you next time!

September 19, 2024

Sierra Honda Service consistently provides accurate estimates, offers and honors discount coupons, and they always stick to their promised completion times. More

by BRAINTACOMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi Perez
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Sep 19, 2024 -

BRAINTACOMUSIC responded

Yessi Perez provided 5-Star Service for me and my Honda Accord at Sierra Honda. She was polite, knowledgeable, attentive to detail and extra requests, and had my car back to me by the promised time, all without issue. You can’t ask for better service than that! Looking forward to returning to Sierra Honda for my next scheduled service. A+++

Sep 20, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us about Yessi! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

September 18, 2024

I have always found employees at this location to be very friendly and accommodating with any concerns. More

by JOJOHOCHSTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the best service!

September 18, 2024

very professional, super friendly and Adam listen to my request very well, highly recommend to all More

by ALEUNG0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Sierra Honda responded

We're happy Adam's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

September 17, 2024

Ask for Yessi when your Honda needs service. She is always professional and attentive to your questions and concerns. More

by ronald1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi P
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Sep 18, 2024 -

Sierra Honda responded

Ronald, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Yessi's expertise. Please come see us again some day!

September 16, 2024

It’s very nice and easy process. Kevin explained everything very detailed and patiently. He also offered The surface to send me home. Thanks More

by VINCENT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Sierra Honda responded

Vincent, thank you for telling us why you liked this service visit with Kevin! We're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

September 15, 2024

Yessi/ service advisor is always professional and courteous. Ask for her when your car needs repair. More

by ronald1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Service Advisor
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Sep 17, 2024 -

Sierra Honda responded

Ronald, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Yessi's expertise. Please come see us again some day!

September 15, 2024

Billy did a great job of helping me and was very attentive throughout my wait time. More

by JENNIFERANNGARCIA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Sep 17, 2024 -

Sierra Honda responded

Jennifer, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Billy provided you with all the communication you needed to make this a positive experience. We're happy to be of service!

September 15, 2024

Good customer service, l will recommend this dealership to my friends and family, thank you! More

by AMERICA1313.HA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Sierra Honda responded

Thanks for letting us know our dealership team did a great job, America! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

September 14, 2024

The Honda team is the best! I get my car serviced there and have always met all of my needs! Thank you! More

by tanya3ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesi
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Sep 17, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with us, Tanya! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

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