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Sierra Honda - Service Center

Monrovia, CA

4.8
851 Reviews

851 Reviews of Sierra Honda - Service Center

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October 01, 2024

I had an issue with my keys and the dealership was able to help resolve the issue and I was able to get a new key due to the one I had being faulty. Since I am going on a trip soon I wanted to make sure my More

by TREVOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Oct 01, 2024 -

Sierra Honda responded

Trevor, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

October 01, 2024

Kevin always provides helpful, friendly customer service. The technicians are excellent and I never feel like anyone is trying to upsell me on anything other than vital services. My car feels safe and up to More

by JCHIROTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

October 01, 2024

Very organized, clean and great customer service. I would recommend family and friends to this dealership. More

by danilovesyou1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Sierra Honda responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

October 01, 2024

Yessi I was very helpful and even helped me out and explain what to look out for when maintenance is needed ! More

by HEAVENSANTILLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Oct 03, 2024 -

Sierra Honda responded

Heaven, we're happy you enjoyed an accommodating and thorough visit with Yessi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

October 01, 2024

It was fast and easy. I loved it…, I was genuinely pleased with the service. More

by ILOVECHITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Oct 03, 2024 -

Sierra Honda responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient.

September 28, 2024

Everything always feels so easy and service is always great. Very nice employees as well More

by MADISONTORRES123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Sierra Honda responded

Thank you for letting us know how pleased you've been with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

September 27, 2024

Appointment starts on time. Car serviced. Every thing discussed was dealt with. AND the car was washed when I got it back. Great job! More

by KLK4KAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Sierra Honda responded

Thank you for your terrific review of the Sierra Honda service department. Your satisfaction means everything to us, so we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

September 27, 2024

Adam is the best service representative ever! He explains everything in detail on what is needed and gives you the timing. More

by 1kidsenuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Sierra Honda responded

We truly appreciate your 5 stars for Adam! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service!

September 27, 2024

fast and friendly and he took the time to update me on the specifics of my car! More

by sophiasfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review of our service team! We're glad they addressed your vehicle's service visit with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 27, 2024

TOTALLY SATISFIED! !! IN EVERY ASPECT...THANKS FOR EVERYTHING!! YOU WILL HAVE ME AS A RETURN CLIENT!! More

by ALLANBWASSERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Sierra Honda responded

Allan, we're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

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