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Sierra Honda - Service Center

Monrovia, CA

4.8
653 Reviews
Call Service Center (626) 879-2934

653 Reviews of Sierra Honda - Service Center

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July 31, 2024

I had an overall enjoyable experience. Everyone that I came in contact with knew what they were doing and were very helpful . More

by Bianis Salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jul 31, 2024 -

Sierra Honda responded

That's great to hear, Bianis! We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

July 31, 2024

Kevin is always excellent. It’s why we ask for him. What I don’t like is how Sierra Honda is now charging 3% on credit card charges. That’s why Sierra only gets a 4 star but More

by Alice & Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2024

Showed up for an appointment at 10:30 AM, and my car didn’t even get serviced until 2:45. At that point I just basically had a walk in. Car wasn’t even done until 4:30. Would’ve just gone to a different More

by jasmineitti516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
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Aug 02, 2024 -

Sierra Honda responded

Hi, Jasmine. We're very sorry for the delay you dealt with during your visit with us. We would like to speak with you about what happened so that we can make your next appointment more pleasant and efficient. Please reach out when you have the chance. We appreciate your feedback. Athena Tsakalis BDC Coordinator Sierra Honda of Monrovia Atsakalis@sierracars.com (626) 879-2935 ext.1062

July 31, 2024

Great service from lady at Honda in Monrovia very nice and attentive as soon as I got there . More

by dannarivera51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person not here
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Aug 02, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 31, 2024

Wonderful. My wife's CRV had a slow leak in the rear driver's side. Kevin had the small nail removed and tire repaired. Because of our continued business (CRV a More

by CLYDE_OKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Sierra Honda responded

Clyde, thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicles. Thank you for continuing to choose Sierra Honda!

July 31, 2024

Adam was exceptionally helpful. He pointed out all critical repairs and helped me with transportation to and from dealer. More

by saxforall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Adam's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 30, 2024

Fast service and professional . I didn’t wait long for service and pick up. I’ll be back More

by lanzmonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We hope you'll come see us again some day!

July 30, 2024

Good service . Honest conversation about my car . Worked on applying coupons for discounts on service. More

by ANNEMARIEFLOODRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with your advisor's assistance! We're glad our team provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 30, 2024

Kevin was awesome! I had to leave my car for half a day and he was communicating with me the whole time with status updates. More

by CHRISARIAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

July 30, 2024

Everyone was very friendly and knowledgeable. I felt taken care of. Thanks Kevin, much appreciated More

by arthur330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about Kevin and our awesome team, Arthur. They are all great people to work with, and we appreciate your recognition of their excellence. Safe travels until we may help you again!

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