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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews
Call Service Center (626) 879-2934

850 Reviews of Sierra Honda - Service Center

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October 31, 2024

Everything was fine about the service visit. It did rain the day before and my car got pretty dirty and I was surprised it wasn’t washed but I have nothing to really complain about. It was a sim More

by FREDDIE_SULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy tam
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Nov 01, 2024 -

Sierra Honda responded

Hi, Freddie! Thank you for letting us know our service team provided you with a great service experience, overall. We do hope to make your next appointment even better!

October 31, 2024

Making appointment was easy. Waited for the car and their estimate was correct. Courteous and friendly. More

by rskuroda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

October 31, 2024

Billie was my service representative and very polite and efficient and explained everything .. This was my first experience with Honda and my new car being serviced for the first time Thank you Billie Si More

by WeesHeart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
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Nov 01, 2024 -

Sierra Honda responded

Wilma, thank you for reporting on the exceptional work Billy and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service!

October 30, 2024

Service was good, friendly staff. Took a little longer than I had hoped, especially since I had an appointment, but overall it was good. More

by southernish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy to have provided you with an engaging and informative visit, although it went a bit long. Please don't hesitate to give us a call the next time we may assist you!

October 27, 2024

I would like to thank Kevin for helping me very well. He was able to answer all my questions and communicated with me very well! He made dropping off and picking up my car very easy! I look forward to co More

by DENISSE MIRAMONTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Sierra Honda responded

We're glad Kevin made your day a little easier by being informative and efficient, Denisse. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

October 26, 2024

Nice fast nice fast nice fast nice fast nice fast nice fast nice fast nice More

by gutzabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Sierra Honda responded

Thanks for the 5 stars for Sierra Honda's service team!

October 26, 2024

Billy Tam and Tom Redd are so amazing. I have been a Honda patron forever and they by far are the best! More

by boogd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Redd and Billy Tam
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Oct 28, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Billy and Tom are both great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

October 26, 2024

Sierra is the best! My car had a rattle. They found it quickly, tightened it down and I was on my way! Great service! More

by timgavern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesi
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Oct 28, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

October 25, 2024

Yesi is super helpful. She let's me know what services my car needs and prepares me for upcoming services. More

by Rod.sus.28
Recommend Dealer
Yes
Employees Worked With
Yesenia
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Oct 28, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with Yessi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

October 24, 2024

I have been talking my Honda’s here for the past fifteen years. Always had great service. Staff is attentive and communicative. Kevin has done an excellent job keeping my Civic GX up and running well. More

by BKIKAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

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