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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews
Call Service Center (626) 879-2934

850 Reviews of Sierra Honda - Service Center

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November 09, 2024

Scheduling service appointment was fast and easy. Kevin was kind and helpful throughout the process. More

by CYNTHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Sierra Honda responded

Cynthia, thanks for taking the time to review your service experience! We're happy Kevin handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

November 09, 2024

Yessi was very friendly and addressed our recall in a timely manner. Very good service representative. More

by JWONG88813
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Yessi's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

November 08, 2024

Great service and communication. He was knowledgeable and answered my questions. Also he was very professional. More

by kyli77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

November 08, 2024

Very efficient. Very good customer service. Service Tech Billy Tam did an outstanding job explaining the service I received and keeping me updated. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Nov 11, 2024 -

Sierra Honda responded

We appreciate your 5 stars for Billy! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.

November 08, 2024

Billy always happy to help me out fast and good service. Waited one hour time More

by LORENAGARCIA203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
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Nov 11, 2024 -

Sierra Honda responded

Lorena, thank you for sharing positive feedback on Billy! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Billy has provided for you. We look forward to your next visit!

November 08, 2024

I received good service at the dealership and the service department. My service advisor. Miss Perez did outstanding job of keeping me updated on all events going on with my vehicle when it was in se More

by eddie4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Morales
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Nov 11, 2024 -

Sierra Honda responded

Eddie, thanks for taking a moment to let us know how helpful you found this visit with Yessi! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

November 08, 2024

They provide the super fast services s s s s s s s as s More

by edwardkitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Edward! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

November 08, 2024

Kevin had been great throughout as I have been coming to you for more than a decade. More

by AMAR.PUKALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thanks for the love, Amar! We're thrilled you always enjoy working with Kevin and the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

November 07, 2024

Everybody was very courteous and they were really close on the time limit. They said it would take. More

by JBUSH78310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

November 07, 2024

Billy feels like the cool, helpful neighbor next-door. He has a warm friendly style. More

by CAMPGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 08, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Billy! Billy is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda for the best service!

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