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Sierra Honda - Service Center

Monrovia, CA

4.8
1,041 Reviews

1,041 Reviews of Sierra Honda - Service Center

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May 16, 2025

I was very pleased with my car maintenance and with the special treatment extended by Yesse Perez.....she is the best and always pleased with her kindness More

by hfm210@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YESSE PEREZ
May 16, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

May 16, 2025

Yessi was awesome! !! She provide excellent customer service and always touch based on status of my car step by step More

by mireyalatina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
May 16, 2025 -

Sierra Honda responded

Mireya, thank you for reporting on the exceptional work Yessi has done for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

May 16, 2025

I always take my vehicle in for service at Sierra Honda and have consistently received excellent service. Billy Tam is very professional and knowledgeable and explains everything so I understand what is n More

by tina.blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
May 16, 2025 -

Sierra Honda responded

That's great to hear, Tina! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Billy was convenient and straight-forward. See you next time!

May 15, 2025

First time here and Kevin Eng made the best impression. You can immediately sense his thoughtfulness to your questions. I spoke to multiple dealerships over the phone to get my vehicle serviced, but decide More

by JSEBMAICO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work Kevin did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

May 15, 2025

Kevin is really good. I can always rest easy knowing he does his best when fixing my car. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Sierra Honda responded

Caroline, thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 14, 2025

I have serviced my car with Billy multiple times already and his customer service never fails to impress and satisfy me. More

by alin.mazmanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
May 14, 2025 -

Sierra Honda responded

We're really pleased Billy and the Sierra Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Alin. We look forward to your next visit!

May 11, 2025

My experience with the service department is good. Kevin is thorough and clear, excellent service. More

by WWJONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

May 11, 2025

I would not hesitate to recommend Sierra Honda to my friends and family for their excellent service. I was treated with the utmost respect and honesty and was explained every detail of my repairs. Billy More

by KJAYNES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
May 13, 2025 -

Sierra Honda responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Billy's expertise. Please come see us again some day!

May 10, 2025

I like the new location better (more spacious). Kevin was great, always looking to maintain my vehicle with emphasis on cost effective preventative care options. More

by CLYDE_OKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Sierra Honda responded

Clyde, thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

May 10, 2025

We wont come back here for service. High pressure sales. Horribly long time for service. More

by SHERRYHODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Sierra Honda responded

Sherry, thank you for bringing this to our attention. We regret that you felt any pressure from our team, and that some circumstance caused any delays during your visit. This is not the typical experience for our service customers, and we'd appreciate the chance to make it right. Please get in touch with me, and I'd be more than happy to assist you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

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