Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,679 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
Contact Dealership
View Awards

1450 S. Shamrock Ave

Monrovia, CA

91016

Directions

By Type

Showing 1,679 reviews

May 25, 2024

Kevin Eng my long time service rep is great and continues to provide great dependable and professional service. I’ve enjoyed a good long term experience with Sierra Honda. But the most recent service came More

by arclement11
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Thank you for your trust in Kevin and our service team. We appreciate your continued business. We know the surcharge is a recent addition to credit transactions. We hope you understand that in good faith, Sierra Honda makes many secured transactions daily. We wish to protect our clients from credit card fraud activity, while ensuring privacy processing credit cards. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

May 25, 2024

Kevin was great. Kind, responsive and overall good guy. Looking forward to scheduling my next visit with his help. More

by ABSANCHEZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

May 25, 2024

They are nothing less than a life saver during an unexpected mishap in our vacation. More

by Jlnew219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

We're delighted our service team was there for you during a stressful situation, and got your vehicle's needs taken care of in a timely manner. If you're ever in town again, we hope you'll think of us for any automotive needs. Enjoy your summer travels!

May 25, 2024

Good communication and my car was done at a good time with no problems at all More

by MATTHEWMORAN9
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Matthew, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 25, 2024

Adam is the only reason I enjoy going to Sierra Honda, he is very professional and actually cares about helping me with my car. More

by adelenelahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Thank you for recognizing Adam's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Adam and the Sierra Honda team may serve you.

May 24, 2024

2nd trip for trifecta of warning lights. left a message I missed - 'call back' but didn't leave word that it wasn't going to be completed that day. extra trip for me. More

by HCMIYATAKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 24, 2024

Ken is the best! He's always attentive to my needs. He never recommends any service that isn't necessary. He answers all my questions and is very courteous. More

by RDTCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Thank you for taking a moment to share your appreciation of Kevin. We truly appreciate getting feedback from people that have been helped by our amazing team. Please come see us again some day!

May 24, 2024

Kevin is very helpful and explains recommendations for future services and overall I know my vehicle is always in good hands! Thank you Kevin! More

by ariinana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.

May 23, 2024

Kevin Eng always goes above and beyond to assist me. His unyielding commitment to excellence always results in a first-rate experience. A testament to his top-tier professionalism is the fact that I h More

by paultapio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicles' needs. Thank you for continuing to choose Sierra Honda!

May 23, 2024

Didn’t like having to return my car on the way home because the tech didn’t charge my battery enough. Love the help & support from Kevin Eng! More

by LEEWILSON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy - very helpful! Service dept.
Report | Print
May 24, 2024 -

Sierra Honda responded

Thank you for letting us know Kevin was there to make things right when you needed to return to our service bay. We appreciate your business and your feedback on the ups and downs of this visit, and we look forward to making your next appointment even better.

1
...
59
60
61
...
168