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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,679 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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1450 S. Shamrock Ave

Monrovia, CA

91016

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Showing 1,679 reviews

June 20, 2024

Brandon Cisneros was very nice and quick with helping me out. He was so knowledgeable on the models I was interested in. I do not like having to deal with “the typical car salesman” trying to sell me the mo More

by AlyssaJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando
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Jun 20, 2024 -

Sierra Honda responded

Alyssa, thank you for sharing your experience with us! We're delighted Brandon handled your wishes with the utmost advocacy and grace. Congrats on the new pre-owned Honda! Here's wishing you all the best in your travels, from everyone at Sierra Honda!

June 19, 2024

This dealership is the best on the row of cars on central avenue in Monrovia.Calif More

by EMILE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Sierra Honda responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

June 19, 2024

Always feel taken care of. Always feel satisfied and great customer care. Keep it up. Thank you. More

by SREIMERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

June 19, 2024

Yessie Perez was very helpful and very professional in handling my service needs. There’s a slight delay but it was well explained the reason why. She provided me a Lyft service to and from the dealership More

by ERNIEARCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessie Perez
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Jun 19, 2024 -

Sierra Honda responded

Thank you for telling us why you liked working with Yessi! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service.

June 18, 2024

Prompt and honest. I thought the wait was around 2hours but my oil change was done less than an hour. More

by jim_lee625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pastor
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Jun 18, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient, Jim. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

June 18, 2024

I felt played and I got a bad deal never recommending this place . I feel they were pulling a fast one over me More

by girlbottler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Li
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Haro
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Sierra Honda responded

Your satisfaction is our top priority, and we regret that this transaction did not meet your expectations. I know there was a temporary misunderstanding at one point, but when this was resolved, we were under the impression you were satisfied. I will be reaching out to you to discuss the details. Thank you for your feedback. Armando Valdez General Sales Manager avaldez@sierracars.com

June 18, 2024

Kevin is exceptional—I have been taking my family Hondas to him for years. Sierra Honda is great on service, but their new vehicles are overpriced with “market adjustments”. More

by JSILBERTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2024

Service advisor Kevin was very knowledgeable, experienced and provided prompt service. He arranged the transportation which was nice so I didn't have to wait at the Service area. More

by STEVE.YANG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Sierra Honda responded

Thanks so much, Steve! We're delighted the value of Kevin's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

June 17, 2024

Sales Person Roberto Tirado very professional he knows very well the Vehicle explain to me with details, my experience was incredible I lease a beautiful Vehicle and I so happy !! the process was fast and More

by PILARBOOKKEEPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Sierra Honda responded

Pilar, thank you for your awesome review of Roberto! We're pleased Roberto did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

June 17, 2024

Great customer service. Quick and easy. Kevin was very friendly and helpful. Getting a ride to and from made it very convenient. More

by DOLLYLEIDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Sierra Honda responded

Dolly, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

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