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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,670 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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1450 S. Shamrock Ave

Monrovia, CA

91016

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Showing 1,670 reviews

August 25, 2024

I was there waiting for 2 hours just for nothing. They sent me a text that my car needs maintenance, I called for an appointment, I went there and after 2 hours they told me that the service was don More

by SSEVILLA22@yahoo. com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill or Billy but he said he can’t nothing about because he just gets the orders
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Aug 27, 2024 -

Sierra Honda responded

I'm so sorry for the inconvenience this was on your weekend. Please rest assured, we have addressed the issue here with our service team to avoid any similar mistake in the future for all of our guests. Thank you for bringing this to my attention. Please don't hesitate to reach out to me if I may assist you any further. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

August 25, 2024

Everyone was super friendly and was very helpful. Service was fast while I wanted for my Van. More

by KCPNGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 24, 2024

Service is always amazing . Fast efficient and I’m always welcomed , that’s makes me feel very important. More

by LAREYREYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Chichipa
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Aug 26, 2024 -

Sierra Honda responded

Hi, Lareyreyy! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

August 24, 2024

Great service! And very honest He took great care of me and gave me a wait estimate that was accurate More

by ALEXANDER.ZENDEJAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
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Aug 26, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job, Alexander! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

August 24, 2024

Service representative KEVIN ENG was very good at explaining your car's condition and getting you out promptly. Sierra Honda of Monrovia is conveniently located for me. More

by DRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

August 23, 2024

Great experience was able to meet and talk with the staff felt very comfortable and genuine More

by myesha_beliard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Sierra Honda responded

Thanks for letting us know our team provided you with an accommodating and informative dealership visit, Myesha! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!

August 23, 2024

Yessi is always amazing and makes sure my service is smooth and quick. She’s very good at recommending me services that need to be done for my vehicle. She explains things clearly so that a non car guy More

by vichernandez2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
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Aug 26, 2024 -

Sierra Honda responded

Vic, we're happy you enjoyed an accommodating and thorough visit with Yessi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

August 23, 2024

Kevin was quick and very communicative. Coupled with his personable nature, he was a breeze to deal with. More

by Amie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance, Amie! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

August 23, 2024

Had a great 1st Service visit! My visit was prompt and well explained. Yessi was very welcoming and friendly. More

by VERO04RIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Aug 26, 2024 -

Sierra Honda responded

Vero, thank you for reporting on the exceptional work Yessi and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

August 22, 2024

They are very friendly and accommodating and will help you with whatever you need especially both Kevin and Billy More

by jwhusband83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Tam
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Aug 26, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin and Billy! Your satisfaction means the world to us, and we're pleased they continue to be reliable resources for your service needs. We look forward to ensuring more high quality service at your next appointment!

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